Customer Service Agent
1 week ago
1. Customer Inquiries & Support
2. Customer Relationship Management
Develop and maintain relationships with overseas clients by identifying their needs, providingtimely feedback, and driving process improvements.
Address customer complaints, collaborate with internal teams to resolve issues, and enhance overall customer satisfaction.
3. Customer Education & Retention
Deliver basic investment knowledge to designated client groups.
Conduct regular follow-ups to enhance customer retention, engagement, and satisfaction.
Job Requirements
1. Education & Experience
Prior experience in customer service is advantageous
2. Language Proficiency
Fluency in English
3. Soft Skills
A strong service-oriented mindset and excellent communication and coordination skills to manage daily inquiries efficiently.
Proficiency in Microsoft Office
4. Others
Willingness to work in rotating shifts, including morning, afternoon, and evening shifts.
**Job Types**: Full-time, Part-time
Pay: RM1,369.49 - RM5,016.93 per month
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
Work Location: Remote
-
Customer Support Agent
1 week ago
Remote, Malaysia GNM Salon Apparel Full time**ABOUT US**: Join our rapidly expanding E-Commerce brand, teeming with exciting opportunities! We're on the lookout for top-tier** Customer Support Agent** to join our stellar team. **HOW TO APPLY** **PERKS & BENEFITS**: - Salary - $3-$4USD/hr - Health and dental insurance - Paid Time Off! - Holiday Bonus! - Recognition and performance incentives - Work...
-
Customer Service Agent
3 days ago
Remote, Malaysia GNM Salon Apparel Full timeJoin GNM's E-Commerce team as a Customer Service Representative! We are looking for a dedicated professional who puts customers first and ensures top-notch service in every interaction. This is a fully remote position, allowing you to work from the comfort of your home. **Position**: Customer Service **Location**: Remote (Work from Home) **Job Type**:...
-
Customer Support Agent
1 week ago
Remote, Malaysia GNM Salon Apparel Full time**ABOUT US**: We are a fast-growing E-Commerce brand with many opportunities, looking to bring on the best in class **Customer Support Representatives**! *** HOW TO APPLY** **PERKS & BENEFITS**: - Salary - $3-$4USD/hr - Paid Time Off! - Health and dental insurance - Performance and recognition incentives - Holiday Bonus! - Work from home! - We're growing...
-
Game Customer Service Representative
3 days ago
Remote, Malaysia Agensi Pekerjaan Inter Island Sdn Bhd Full timeJob responsibilities: 1. Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues. 2. Assist players in troubleshooting and resolving game-related problems, including gameplay difficulties, account issues, and payment inquiries. 3. Provide guidance and support to...
-
Customer Service Manager
5 days ago
Remote, Malaysia Harumio Full timeCustomer Service Manager Key Responsibilities Customer Service (CS) Management Lead and oversee the CS team’s daily operations, ensuring timely issue resolution and high customer satisfaction. Develop and refine customer service workflows and service standards. Website & Content Management Manage independent store operations, including page updates,...
-
Customer Service Executive
2 days ago
Remote, Malaysia Special Ops Sdn. Bhd. Full timeYour Role As A Customer Service Executive:Build sound knowledge of our customers during interactions, to ensure personalised interactions and ultimately to establish a credible rapport.Strive to leave the customer with a positive customer experience after every contact by being fast and responsive to their needs.Communicate responses in a clear, concise, and...
-
Customer Service Representative
1 week ago
Remote, Malaysia GNM Salon Apparel Full time**ABOUT US**: We are a fast-growing E-Commerce brand with many opportunities, looking to bring on the best in class **Customer Service Representatives**! *** HOW TO APPLY** **PERKS & BENEFITS**: - Salary - $3-$4USD/hr - Paid Time Off! - Health and dental insurance - Holiday Bonus! - Work from home! - We're growing fast, which means more chances of...
-
Call Centre Agent
7 days ago
Remote, Malaysia LINE HAUL SDN BHD Full time**Position: CALL CENTRE AGENT, DELIVERY COORDINATION (MANDARIN SPEAKER)** **Salary: Between RM2500 to RM4500** **Mode: Work from Home** JD: **Pre-Delivery Coordination**: - Call customers to confirm next-day delivery schedules; - Verify customer addresses and note any access requirements (e.g., gated communities, security clearance; - Record any special...
-
Customer Service
7 days ago
Remote, Malaysia LESTARS MANAGEMENT CONSULTANCY Full time**Job Title**: Customer Service Representative (Fluent in English & Chinese) **Job Location**: Remote **Shift Timings**: 8 hrs per day **Employment Type**: Full-time / Part-time (Specify as needed) **About Us**: .We are looking for a dedicated and skilled **Customer Service Representative** who can handle customer inquiries, resolve issues, and provide...
-
Customer Service Executive
2 days ago
Remote, Malaysia Talexa Partners Sdn Bhd Full time**About the Role** Ready to launch your career in a role that sharpens your communication skills, boosts your confidence, and makes a real difference for others? We’re looking for energetic, people-focused individuals to join us as a **Customer Service Executive**. Whether you’re a fresh graduate or new to the workforce, this is your chance to build a...