Clinical Operations Manager

1 week ago


Petaling Jaya, Malaysia IQVIA Full time

Petaling Jaya, Malaysia | Full time | Hybrid | R1501100

Job Overview**
Manage a team of clinical staff working in support of clinical studies to ensure projects are appropriately resourced and employees are trained and meeting project objectives.

** Essential Functions**
- Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work, assessing performance and guiding professional development, rewarding and disciplining employees, and addressing employee relations issues and resolving problems.
- Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.
- Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies based on their experience and training.
- Manage the quality of assigned staff's clinical work through regular review and evaluation of work product.
- Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
- Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.
- May collaborate with other clinical teams and other functional leadership to manage project related challenges and to achieve exemplary customer service.
- Participates in corporate or organizational departmental quality or process improvement initiatives.

** Qualifications**
- Bachelor's Degree Degree in scientific discipline or health care preferred.
- Prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training and experience.
- In-depth knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).
- Good leadership skills.
- Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.
- Written and verbal communication skills including good command of English.
- Excellent organizational and problem solving skills.
- Effective time management skills and ability to manage competing priorities.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.



  • Petaling Jaya, Malaysia IQVIA Full time

    **Job Overview** Manage a team of clinical staff working in support of clinical studies to ensure projects are appropriately resourced and employees are trained and meeting project objectives. **Essential Functions** - Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and...


  • Petaling Jaya, Selangor, Malaysia Emerald Clinical Full time

    AtEmerald Clinical Trials, we are a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region. We are dedicated to advancing clinical research through scientific expertise and operational excellence, supporting biopharmaceutical, medical device, and diagnostic customers across all trial phases, from...


  • Petaling Jaya, Malaysia Parexel Full time

    The Clinical Operations Leader is responsible for coordinating the functional team members and their activities across all geographies, liaising with project leadership and the sponsor to ensure that the Clinical Operations deliverables (timeline, quality, productivity) are met. The Clinical Operations Leader has overall accountability for the execution of...


  • Petaling Jaya, Malaysia Sozo Dental Malaysia Full time

    **About the Job** As a Clinic & Medispa Manager, you will be responsible for planning, leading, organizing, coordinating, supervising, and evaluating all operational activities within the clinic and medispa. Your role will ensure that service quality adheres to established Standard Operating Procedures (SOPs). By overseeing daily operations and fostering a...


  • Petaling Jaya, Malaysia IQVIA Full time

    **Clinical Trial Managers** are an integral part of clinical trial delivery, working alongside clinical teams to improve patients’ lives by bringing new drugs to the market faster. The Clinical Trial Manager is a member of the core project team responsible for the clinical delivery of clinical studies to meet contractual requirements in accordance with...


  • Petaling Jaya, Malaysia IQVIA Full time

    **Job Overview** Associate Clinical Leads are an integral part of clinical trial delivery, working alongside clinical teams to improve patients’ lives by bringing new drugs to the market faster. The Associate Clinical Lead is a member of the core project team responsible for clinical delivery of clinical studies to meet contractual requirements in...


  • Petaling Jaya, Selangor, Malaysia Nova Clinic Full time 60,000 - 120,000 per year

    Job SummaryWe are seeking a dedicated and experienced Nutritionist cum Clinic Manager to join our team. This position involves providing expert nutritional advice to clients while managing the daily operations of the clinic. The ideal candidate is passionate about health, delivers excellent customer service, and has strong leadership skills to ensure smooth...

  • Clinic Assistant

    2 days ago


    Petaling Jaya, Malaysia ACT4HEALTH SENIOR CLINIC SDN. BHD. Full time

    **Job Summary** The Clinic Assistant supports daily clinical and administrative operations in a general practitioner clinic, ensuring efficient patient flow, excellent customer service, and adherence to healthcare regulations. This role involves assisting doctors in basic clinical procedures, managing front-desk operations, and maintaining a clean and safe...

  • Clinic Assistant

    4 days ago


    Petaling Jaya, Malaysia Klinik Hello Doctor Full time

    **About the Role** We are looking for a **Clinic Assistant who goes beyond basic duties**. This role is for someone who is **people-focused, sales-aware, proactive, and always thinking about how to improve clinic operations, patient flow, and overall revenue**. If you see yourself as someone who **contributes to the clinic’s success**, not just someone...


  • Petaling Jaya, Selangor, Malaysia Johnson & Johnson Innovative Medicine Full time

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...