Clinic & Medispa Manager
1 week ago
**About the Job**
As a Clinic & Medispa Manager, you will be responsible for planning, leading, organizing, coordinating, supervising, and evaluating all operational activities within the clinic and medispa. Your role will ensure that service quality adheres to established Standard Operating Procedures (SOPs). By overseeing daily operations and fostering a high standard of care, you will contribute significantly to the clinic and medispa's efficiency and customer satisfaction.
**Responsibilities**
- Conduct analysis of business growth, human resources, and operations.
- Manage and implement business strategies in accordance with the given targets.
- Develop effective and efficient planning to facilitate clinic and medispa operations.
- Lead all clinic and medispa employees effectively by offering clear and precise instructions, motivating the team, demonstrating fairness and discipline, fostering positive relationships, and acting as a problem solver.
- Monitor and control clinic and medispa operational activities.
- Manage the schedule for the clinic and medispa staff and coordinate with all relevant teams to ensure smooth operations.
- Conduct inventory, stock checks, inspections, and maintenance/repairs of all equipment and supplies in the clinic and medispa periodically.
- Evaluate clinic and medispa target achievements, operational activities and staff’s performance periodically.
- Being responsible for clinic and medispa services (customer complaints, product information, problem-solving between internal and external parties).
- Being responsible for employees at the clinic and medispa (discipline, quality, work attitude, motivation, customer service).
- Ensuring that customer satisfaction and loyalty levels meet the standards set by the company.
- Ensuring that the clinic and medispa's infrastructure (medical and non-medical equipment) operates and functions according to the standards set by the company.
**Requirements**:
- Bachelor’s degree in any related field.
- Minimum of 3-5 years in clinic and/or medispa management or healthcare operations, with proven leadership experience.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in scheduling and inventory management.
- Familiarity with healthcare regulations and standards.
Pay: Up to RM3,500.00 per month
Work Location: In person
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