Advertiser Experience

2 days ago

Kuala Lumpur, Malaysia Byte Dance Full time

Responsibilities
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance. Responsibilities. Engage with the advertisers to provide a tailored premium service, enhancing the overall advertiser's experience on our platform.. Engage Sales and other cross-functional teams, organizing activities and delivering insights from selected verticals/markets.. Contribute to defining and operationalizing premium services for key customers.. Curate continuous improvement in advertiser onboarding and proactive integrity strategies, collaborating with our Policy, Training, Operations, and Sales teams.. Provide recommendations to senior management through quantitative and qualitative analysis of challenges and projects dedicated to specific verticals/markets.. Establish and improve upon the best practices for the team, writing and maintaining compelling, and accurate documentation.

**Qualifications**:
Job Requirements. Proven experience in project management, preferably in Operations, Monetization Integrity, or Trust and Safety.. 2 + years of in account management, customer success, customer experience, public relations, partnership management or service design.. Creatively and analytically inspired, with experience in measuring the effectiveness of initiatives and defining the metrics to measure them.. Work proficiency with operational metrics such as false positives and negatives, accuracy, and recall.. Prepare and present compelling narratives to showcase the progress of internal initiatives, presenting data alongside socio-cultural context.. Experience in condensing findings, inquiries, and recommendations to cross-functional team members, preferably with exposure to senior stakeholders.. Experience with design thinking and data literacy is a welcomed plus.. Fluent English and one of the following APAC language VN,TH,ID,KR,PH,MY ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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