Logistics Intern

1 week ago


Shah Alam, Malaysia Setel Express Full time

Established under the Setel ecosystem, Setel Express aims to be a seamless delivery partner across the region by leveraging on the data and tech for a superior customer experience at a distinct cost advantage. What's more, Setel Express can now be accessed at consumers fingertips via the Setel app As a one-stop shop for e-commerce and logistics, we leverage on the expansive network of PETRONAS stations to get parcels delivered quickly and affordably.

In September 2020, we started with 4 pilot Setel Express hubs in the Klang Valley region. Through rapid expansion and partner support, we are proud to say that we now deliver nationwide within Peninsular Malaysia.

When you join Setel Express as an intern, we do not make you a professional coffee maker and photocopier. Instead, you gain opportunities to obtain valuable hands-on exposure and mentoring in your field of study. Put your academic knowledge to test now, and make impact that matters.

**What qualities do we look for?**
- Excellent problem-solving skills
- Good command of written and spoken English
- Team player with effective interpersonal and communication skills
- Demonstrated leadership skills through your extracurricular activities
- Proficient in Microsoft Office (Excel & PowerPoint) and Google Workspace (Google Sheets & Google Slides)

**Your key accountabilities**
- Extract data from company systems and generate report to aid manpower and resource planning
- Communicate with external partners (merchants, riders, and drivers) to arrange parcels pickup, drop-off and delivery.
- Attend to customer's inquiries (inbound calls, live-chat, and tickets)
- Support daily operational functions
- Assist in rollout of process improvement projects
- Assist manager in any other operational tasks as assigned.

Internship duration: 3 to 6 months

**Job Type**: Internship

**Salary**: RM1,000.00 per month

Schedule:

- Monday to Friday



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