Provider Network Manager

1 week ago


Kuala Lumpur, Malaysia Cover-More Full time

**Description**:
Travel Guard is a leading travel insurance provider, serving millions of leisure and business travellers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centres across Asia, Europe, and the Americas, ensuring 24/7 support to help travellers navigate unexpected circumstances that may disrupt their plans.
As part of the Zurich Cover-More Group, we now have access to an extensive global network and resources, further strengthening our ability to deliver reliable, innovative, and tailored insurance and assistance for our customers.
So, what’s the job?
You’ll be responsible for managing and expanding our Provider Network.
You’ll ensure that our Healthcare providers meet quality standards.
You’ll facilitate and build relationships between our providers and Travel Guard.
You’ll negotiate contracts, monitor performance and ensure compliance with regulatory requirements.
You’ll monitor network performance through data analysis, track performance and report on effectiveness.
And what are we looking for?
You’ll have the ability to communicate fluently in English.
You’ll ideally have experience with the culture and geography of Hong Kong, Singapore, Thailand, Cambodia and Vietnam. Travel experience to these locations is beneficial.
You’ll have solid experience of Travel and/or Medical Insurance.
You’ll be analytical, a good negotiator and have issue resolution ability.
You’ll ideally be proficient in Microsoft Power Platforms such as Power BI, Power Query and Power Pivot.
So, why choose us?
We value optimism, caring, togetherness, reliability and determination.
**We have more than 1500 employees worldwide**: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.
Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.
Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business
Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.
Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.
LI-Hybrid


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