Customer Chat Support

2 days ago


Brickfields, Malaysia Talentasia Consultancy Full time

**OPEN FOR FRESH GRADUATE WITHOUT EXPERIENCE (Training provided)**

**Responsibilities**:

- Handling inbound chat support in a timely manner.
- Perform the required call verification process prior updating customers' information or providing account information.
- Identify and handle customers' enquiries completely and accurately with confidence.

**Job Requirements**:

- Min SPM/Diploma/Degree with 1 year working experience in Customer Service or Call Centre.
- **Open for Fresh Graduate without experience (Training provided)**:

- Proficient and fluent in **Mandarin.**:

- Team player and cooperative.
- **Applicants should be Malaysian.**:

- Willing to work on shift hours and work at KL Sentral.
- Applicants should be able to work in **rotational shift.**

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM3,500.00 - RM5,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift

Supplemental pay types:

- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
- Retention bonus
- Yearly bonus

Application Question(s):

- Are you able to work on rotational shift?
- Are you an immediate joiner or below 1 month notice period?

**Experience**:

- Customer service: 1 year (preferred)
- Customer support: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Ability to Commute:

- KL Sentral (preferred)


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