Chat Support
14 hours ago
*Vacancy: Chat Support - Mandarin Speaker*
Location: KL Sentral, Malaysia
**Salary**: RM4100
Language: Mandarin + English
Working Hour: 24*7 Rotational
Education/Requirement: Diploma and Bachelor’s Degree (Fresh Graduate) or SPM with 2 years of CS experiences Joining Date : ASAP
*Headcount: 10
*Job Summary:*
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required
- Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint management processes
- Ensure all SLAs are met accordingly
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively with customers in a friendly and polite manner following the processes
- Able to read, write, and speak fluently and spontaneously in both English and, for native speakers, in their native.
Pay: RM4,100.00 per month
**Language**:
- Mandarin (required)
- English (required)
-
Live Chat Support
6 days ago
Brickfields, Malaysia SRG Asia Pacific Sdn. Bhd. Full time**Job Title: Digital Live Chat Consultant** **Job Overview**: **Key Responsibilities**: - **Live Chat Support**: Engage with customers in real-time via live chat, responding promptly and professionally to inquiries regarding products, services, orders, troubleshooting, and more. - **Customer Assistance**: Provide clear, accurate, and helpful responses to...
-
Social Media Chat Support
6 days ago
Brickfields, Malaysia REGENERATION RESOURCES Full timeCalling all social media enthusiasts and customer service superstars! We're on the hunt for exceptional Chat Support Representatives to join our dynamic team at a cutting-edge technology company. If you're passionate about helping others, have a knack for solving problems, and love engaging with people online, this is your chance to make a real...
-
Chat Support Executive
6 days ago
Brickfields, Malaysia KAALI HR SDN BHD Full time**We are hiring for** **Job title**:Chat Support (non voice account) **Location**: KL Sentral (walking distance from LRT KL Sentral) **Salary**: RM3500-RM5400 (++ with additional KPI bonus) **Job Description: - ** - Respond to any enquires from customer accurately and in a timely manner - Answer ,track and manage customers escalations and/or...
-
Brickfields, Malaysia REGENERATION RESOURCES Full timeWe are seeking an exceptional Native Japanese-speaking Chat Support Navigator to join our dynamic team at a cutting-edge technology company. Your primary mission will be to provide exceptional customer service and support to our valued users, ensuring a seamless and satisfying experience on our platform. **Responsibilities**: - Provide real-time chat...
-
Live Chat Support
1 week ago
Brickfields, Malaysia SRG Asia Pacific Sdn. Bhd. Full time**Your primary responsibility is to provide timely, accurate, and friendly support by answering inquiries, resolving issues, and offering guidance on products or services. This role requires strong communication skills, problem-solving abilities, and the ability to multitask in a fast-paced environment. You will play a key role in enhancing customer...
-
Sj7- Chat Support
4 days ago
Brickfields, Malaysia Career International FOS Search Full time**Job Title: CHAT SUPPORT (THAI SPEAKER)** **Location: KL Sentral** **Working Hours: Shift 24*7** **Min Requirement : Degree - 1 year experience, Diploma - 2 years experience** **Salary up to : RM 3,000 - RM 3,500** **Allowances : House Allowance + complexity Allowance** **DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they...
-
Brickfields, Malaysia REGENERATION RESOURCES Full timeWe are looking for highly skilled and enthusiastic Vietnamese-speaking individuals to join our dynamic team as Chat Support Representatives. As a Chat Support Representative, you will be responsible for providing exceptional customer service and resolving inquiries through chat support channels. This is an exciting opportunity to work with an innovative tech...
-
Social Media Mandarin-speaking Chat Support
6 days ago
Brickfields, Malaysia REGENERATION RESOURCES Full timeJob Summary: We are seeking highly skilled Mandarin-speaking Chat Support Representatives to join our dynamic team. As a Chat Support Representative, you will play a crucial role in providing exceptional customer service and technical support to our diverse user base. Your fluency in Mandarin and ability to effectively communicate complex technical...
-
Social Media Chat Support
4 days ago
Brickfields, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time**DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes - Ensure all SLAs are met accordingly - Demonstrate a strong customer...
-
Chat Support
1 week ago
Brickfields, Malaysia Krava Studio Enterprise Full time**Company Overview**: We represent a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. **Responsibilities**: - **Handle...