Customer Service Assistant
1 day ago
JOB DESCRIPTION: 1. Managing incoming calls & customer service inquiries. 2. Identify and assess customer's need to achieve satisfaction. 3. Follow communication procedures, guidelines and policies. 4. Ability to multi-task, prioritize, and manage time effectively. 5. Build sustainable relationships and trust with customer. 6. Any other duties assign by superior.
SKYNET is one of the leading local carrier companies, has more than 28 years' experience in providing domestic and international carrier services. Established in 1992, SKYNET has established more than 100 stations at strategic locations in Malaysia. SKYNET provides next day delivery for its courier services, international freight, air and sea, logistics and warehousing, pick and pack and special project for customers With extensive network and coverage areas, supported by strong infrastructure, SKYNET pledge to uphold its quality policy of providing FAST ACCURATE RELIABLE services to all valued customers To build customers' confidence, SKYNET has established an ICT system to capture, manage, store, deliver and preserve data with high level of integrity. The system has proven to boost efficiency, reliability and customer satisfaction. Obtaining ISO 9001 : 2000 accreditation and certification in June 2006 is only a beginning of our crest for high level operation excellence. It serves more than a recognition as it has leads us to a systematic, competent & customer oriented organisation Receiving the Golden Bull Award, SME Award, BrandLaurete Award and Asia Pacific International Henesty Enterprise Keris Award are the testimonials of our high level operations excellence SKYNET, moving forward to a high level customer satisfaction, is always committed to Customer-Oriented Continual Improvement
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Customer Service
2 weeks ago
Petaling Jaya, Malaysia Samsung Authorized Customer Service Center (One Mobile Care Sdn Bhd) Full time**Requirements**: - Availability to work shift hours, including weekends and holidays - Ability to work under daily and/or weekly deadlines, in a fast-changing work environment - Ability to multitask and deal with customer-driven interruptions - Experience in customer service is a huge advantages **Responsibilities**: - Handle issues regarding client...
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Subang Jaya, Malaysia IT solution and service center Full time_Nature of Business: IT service and solution provider_ - Location: Industrial Park Subang, Subang Jaya (Must have transport)_ - Position: Customer Support_ - Salary Range: RM2,200- RM2,500_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ - ** Fresh grads are welcome to apply_ Task: - Checking of the warranty for particular IT...
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Customer Service Assistant
2 weeks ago
Subang Jaya, Malaysia Bollore Logistics Asia Pacific Full time**What you will be doing** Job Summary: Assist Assistant Customer Service Manager in coordinating the customer relations tasks at country level. **Customer Service** - Serve as liaison between the customer and various departments - Allocate and process orders and provide delivery information - Resolve customer requests, questions and complaints timely -...
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Assistant - Customer Service
1 week ago
Subang Jaya, Malaysia Sunway Group Full time**_Sunway Pals Loyalty (Sunway Super App)_** - Sunway Pyramid, Subang Jaya **Description**: This position is responsible to provide customer service, service information and resolving problems for members and merchants on Sunway Super App program for Sunway Malls (Sunway Pyramid). **Duties**: **i) Member Recruitment** - Encourage new membership sign up by...
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Assistant - Customer Service
3 days ago
Subang Jaya, Malaysia Sunway Ventures Sdn Bhd Full time_**Description**_ This position is responsible to provide customer service, service information and resolving problems for members and merchants on Sunway Super App program for Sunway Malls (Sunway Pyramid). - Encourage new membership sign up by promoting at strategic locations in the mal - To recruit Sunway Super App members based on set KPI - Update of...
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Customer Service Assistant
1 week ago
Subang Jaya, Malaysia Zuellig Pharma Full time**JOB PURPOSE** - Assist the Customer Service Executive and Assistant Manager, to assigned daily scheduled delivery order with appointed transporter on daily delivery structure included management commitment to continuous process and quality improvement. Its professional ability and experience to maintain positive relationships with internal...
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Customer Service Assistant
2 weeks ago
Subang Jaya, Malaysia PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd Full time**Position Title**:Customer Service Assistant **Contract Period**:1 month **Working Hours**:9.00 am to 5.30 pm **Working Location**:Jalan Lagoon Selatan, 47500, Subang Jaya, Selangor, Malaysia - Handle customer inquiries. - Manage customers' orders from the start to the end process, order processing to billing. - Communicate with customers on orders and...
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Customer Service Assistant Manager
1 day ago
Subang Jaya, Selangor, Malaysia BIEC Consultant Full time 42,000 - 84,000 per yearAssist and collaborate with the Manager to achieve the company's objectives and KPIs.Lead and supervise the Customer Service team in daily shipment operations, ensuring efficiency and accuracy.Manage escalations effectively by providing timely and practical service solutions.Monitor and enforce compliance with Standard Operating Procedures (SOPs) and...
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Customer Service
1 day ago
Subang Jaya, Malaysia SMART AUTOCARE GARAGE SDN BHD Full timeProvide accurate product/service information and guidance - Document and update customer interactions - Troubleshoot common issues and follow up to ensure resolution - Gather and relay customer feedback to internal teams for improvement - Occasionally assist with upselling or cross-selling opportunities Pay: RM2,000.00 - RM2,500.00 per...
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Customer Service Representative
1 week ago
Petaling Jaya, Malaysia Samsung Authorized Service Center Full time**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...