Sales Manager

1 day ago

Malaysia Sunway Group Full time

To increase business/occupancy through establishing and maintaining good relationships with a number of clients, working to meet sales targets.
- To carry out the sales solicitation strategy developed for applicable markets.
- To be able to achieve the room sales target on existing accounts and to develop new business wherever possible from identified market segments and sources of business.
- To sell the hotels through a well-defined sales solicitation programme to ensure maximum hotel exposure and sales productivity.
- Maintains an up-to-date good working relationship with all other departments of the hotel.
- Follow up with all clients before and after big functions, groups to ensure repeat business.
- Present a monthly sales report with full documentation on activities of past month.
- Represents hotel on special assignments as called upon by the DOS/DOBD or ADOS.
- Attends special sales promotions or marketing activities which are organized by the Sales Department or the hotel.
- Entertains clients as directed.
- Promptly qualifies all sales leads. Responds within 24 hours to all inquiries, leads and correspondence from prospects, customers and referral.
- Effectively plan calls, maintenance of existing accounts while focusing on new accounts to increase the overall customer base.
- Adequately services all accounts as assigned by the DOS/DOBD. Sales calls required by the Sales Manager are a minimum of 25 per week.
- Follow up and carries out all established office policies and procedures. Properly maintains all files and accounts to established guidelines (follow up system).
- Reacts promptly to requests by the DOS/DOBD for reports and other assignments by their given due dates.
- Maintains up-to-date level of communication with the DOS/DOBD and DOS on a constant basis.
- To attend prospecting events, industry events & sales blitzes.
- To understand & adhere to the Standard Operating Procedure (SOP) set by the hotel.

**JOB REQUIREMENTS
- Degree/Diploma in Hospitality Management or related.
- Extensive knowledge of sales and proven ability to plan and execute sales target effectively with a strong sense of detail.
- Minimum 2 - 5 years experience in hospitality industry with proven sales track record.
- Capable of creating and implementing sales strategies that will ensure achievement of set goals and target.
- Able to handle both rooms and catering functions.
- Possess good interpersonal skills.
- Possess own transportation.
- Knowledge of current hospitality industry trends.

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