Branch Supervisor
7 days ago
**Responsibilities**
- Assist the Branch Supervisor / Area Supervisor in the supervision of the operations of the assigned branch.
- Assist supervisor with the planning and managing of on-the-job training for new staff.
- Assist supervisor with the preparation of staff duty roster and monitor staff attendance.
- Promote and monitor the effectiveness of all promotions and marketing efforts.
- Motivate and lead all subordinates to achieve all retail KPIs
- Assist supervisor with the coordination of transportation requirements with the veterinarian, driver and customer.
- Assist supervisor for pet grooming & boarding arrangement.
- Stock monitoring.
- Assist supervisor to attend to customer complaints regarding services or staff attitudes.
- Enforce Company guidelines to ensure pets’ safety and healthy at all times during grooming, boarding, transportation and in the premise.
- Maintenance of outlet
- In the absence of the supervisor, act as branch representative to ensure operational problems, including problems faced by staff or customer, are communicated to the manager.
- Any other duties assigned by the Management as and when deemed necessary
**Requirements**:
- Minimum SPM
- At least 1 year relevant work experience
- Fresh graduates will be considered
- Effective communication skill
- Attention to detail and high level of accuracy
- Able to work on weekends and public holidays
- Able to work in a pet store environment
**Job Types**: Full-time, Permanent
**Salary**: RM1,800.00 - RM2,500.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
Supplemental Pay:
- Attendance bonus
COVID-19 considerations:
yes
**Education**:
- STM/STPM (preferred)
**Experience**:
- Supervising: 1 year (required)
- Retail sales: 1 year (required)
**Language**:
- Mandarin (preferred)
- English (preferred)
- Bahasa Melayu (preferred)
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