Inside Sales Account Manager

1 week ago

Kuala Lumpur, Malaysia Itron Engineering Pte Ltd Full time

**Description**:
We are looking for a hunter/trail blazer with a proven success rate in an Inside Sales role/field sales role. You will have all of the advantages of an inside sales lifestyle, which is the fastest-growing Sales job in the country. You will work as a key member of the SG/MY Inside sales team to maintain customer loyalty, serve to exceed customers’ expectations, and identify upselling/cross-selling opportunities via telephone or other digital channels. This is a demanding role that requires high energy, flexibility, and self-drive to build on a large opportunity region.

**Primary responsibilities**:

- Works towards driving a proactive culture of calling customers based on the database and generating new business/opportunities
- Utilization of SAP CRM for updating the funnel and reporting.
- Responsible for handling and selling all chromatography and spectroscopy instruments.
- Prepare quotes and actively follow up for PO conversion for chromatography and spectroscopy instruments.
- Utilizing technical knowledge to deliver value to customers whilst driving the complete Agilent Portfolio, willing to speak to customers to resolve customer issues.
- Works closely with the sales management to drive sales and campaigns targeting various product lines and targets.
- Maintain positive business relationships and improved customer satisfaction
- Ensures the portfolio is represented in all relevant customer-facing meetings across the territory
- Meet targets assigned for new business drive and ramp to volume activities of new products releases
- Use demand generation leads to create opportunities for sales order
- Works on inside sales assignments with broadly defined objectives.
- Weekly report of sales pipeline and forecast

**Job Requirements**:

- Min 1 year of experience in an inside/Field sales position or Engineer position within a chromatography or spectroscopy or related company would be preferred.
- Excellent tele-sales skills preferably in a technical sales environment.
- Comfortable with communicating and presenting proposals via Webex / MS Teams
- Enjoy working in a customer-facing environment
- Competency of advance MS Excel functions are highly appreciated (vlookup, pivot tables, etc)
- Meticulous, customer-centric, proactive, goal-oriented, and good time management
- Able to prioritize work in a fast pace environment
- Firm believer in constant change and is highly adaptable in a rapid change environment
- Able to work independently with mínimal supervision

**Benefits**:

- AWS
- Yearly increment
- 5-day work week
- 14-day Annual Leave
- Medical and Dental benefit
- Work Injury Insurance

**Job Types**: Full-time, Permanent

**Salary**: RM8,000.00 - RM9,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary

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