Inside Sales Representative
1 day ago
Position Description
We are seeking a driven and dynamic Inside Sales Representative (ISR) to join Lenovo Malaysia's Key Accounts Division, supporting the Australia Market.
The ISR will manage end-to-end sales engagement with key customers, focusing on uncovering opportunities, driving quotations and bid approvals, managing pipelines, and ensuring exceptional customer experience. This role is suited for a goal-oriented, proactive sales professional with a proven track record in meeting or exceeding sales targets.
The ideal candidate is self-motivated, articulate, and possesses strong communication and relationship-building skills, capable of upselling and cross-selling across Lenovo's full range of products and solutions.
Key Responsibilities
- Manage the full sales cycle — from lead qualification, quotation, and bid approval to order closure and delivery follow-up.
- Develop and maintain strong relationships with customers and partners across the Australia Key Accounts segment.
- Proactively identify new opportunities within existing accounts through upselling and cross-selling initiatives.
- Achieve assigned sales quotas and performance targets consistently.
- Manage pipeline hygiene, forecasting accuracy, and timely CRM updates.
- Collaborate closely with Client Managers, Channel Partners, and internal stakeholders to ensure smooth deal execution.
- Ensure excellent customer experience through proactive communication and issue resolution.
- Participate in corporate initiatives, including weekly forecasts, performance reviews, and sales enablement programs.
Requirements
- Bachelor's degree in Business, IT, or a related discipline.
- Minimum 3–5 years of sales experience in IT or related industries, preferably in B2B or inside sales roles.
- Excellent English communication (verbal and written) and presentation skills.
- Strong relationship-building and negotiation abilities.
- Advanced proficiency in Microsoft Office, Outlook, and CRM tools (e.g., Dynamics365).
- Highly motivated, results-driven, and able to perform under a fast-paced, dynamic environment.
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