Jewellery Sales Advisor

4 days ago

Kuala Lumpur, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full time

JOB MISSION
Being a Brand Ambassador and business leader of your boutiques in Asia Pacific, you will be a role model living out the values of Niessing to the team and our clients.

You will be responsible in driving sales performance, business profitability, and client service excellence across your markets. Your role also involves daily operational matters and working cross-functionally to achieve the best outcomes.

SALES PERFORMANCE
- Achieve sales targets (Individual target, pool target)
- Achieve personal sales KPIs: Unit Per Transaction (UPT), Sales Per Transaction (SPT)

CLIENT SERVICE EXCELLENCE
- Provide luxury and professional client service to all clients.
- Assist in handling client complaints and process quality inspection, under supervision of boutique supervisor.
- Proactively acquire new clients to Niessing database, with client information and purchase preferences captured accurately.
- Keep the boutique clean, neat and tidy at all times.
- Ensure visual merchandising is clean and displayed neatly at all times.

BRAND & BOUTIQUE IMAGE
Work closely with Visual Merchandising to maintain a high level of brand image and client service experience. Exploring ways to improve and addressing needs in a timely manner.

INVENTORY MANAGEMENT
- Assist in inventory management (packing of stocks, stock count).
- Able to perform basic Point-of-Sale functions (i.e. check stocks, receiving of stocks, CRM).

PROFESSIONAL REQUIREMENTS
1) Good knowledge in luxury retail, jewellery experience will be an advantage.
2) Possess good verbal and written communication skills. Proficient in English and Mandarin.
3) Proficient in Microsoft Office.
4) Results-driven, analytical, and meticulous with strong interpersonal, communication and presentation skills.
5) Positive attitude, reliable with a strong sense of responsibility, able to multi-task and with problem-solving ability.
6) Ability to lead and work together as a team in ensuring a positive culture for staff, and in delivering on client excellence.

**Job Types**: Full-time, Permanent

Pay: Up to RM3,800.00 per month

Schedule:

- Fixed shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Do you have any experience working in luxury retail or jewellery?
- How many years of experience do you have working in luxury retail or jewellery?
- Are you able to speak in mandarin and have a good command in English?

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