Business Process Manager

6 days ago

Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

[RN] Our client is one of the largest bank in Malaysia
- Own system improvements and drive operational change management including workflow improvements across our Campaign, Analytics and Data Science teams to accelerate our ability to deliver high value results and drive efficiency.
- Identify and lead cross-functional initiatives to improve operational excellence, including leveraging latest technology to automate manual processes and workflows, setting up performance measurement tools, etc.
- Identify operational pain points and use data to size, prioritize and recommend solutions.
- Manage projects with the support of the IT team for implementation, testing, and deployment, including drawing up working plans, progress reports, conduct WIP sessions and timeline management for continuous progress updates.
- Core responsibilities include setting up an efficient, streamlined marketing infrastructure and training campaign team members on utilizing new solution flows.
- Creative and has the ability to think critically & analytically and able to make difficult decisions to solve complex problems.

**Qualifications**
- Degree in Computer Science, Information Technology, Engineering or related disciplines
- 5+ years of relevant experience on improving business processes via systems improvement, analytical analysis and strategy.
- Able to understand operational needs and work with data to identify and develop solutions.
- Comfortable working with data and making data driven decisions.
- Ability to think outside the box and challenge the status quo.
- Have in-depth knowledge of UiPath or RPA related tools, hands-on experience and proficiency in SQL and programming is an advantage.
- Strong technical understanding.
- Excellent project management and stakeholder management skills.
- Thrive in a fast paced, dynamic environment and is a collaborative team player.
- Comfortable with working to tight deadlines and strong attention to detail.

**Salary**: RM5,000.00 - RM6,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

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