Call Center Team Leader

**KEY ACCOUNTABILITIES** - To provide a positive and productive direction, requests and guidance to a group of customer care staffs to achieve departmental & company goals by delivering all expressed and implied KPI metrics and standards and any other task assigned by the Customer Care HOD. **JOB RESPONSIBILITIES** - Ensure smooth operation of all Call...

Team Leader - Manufacturing for the cable industry - Ensure all work orders are efficiently and correctly distributed to technician according to their competency level. - Ensure productivity, efficiency, and utilization are achieved according to the target set. Avoid unproductive working hours. - Organize and control the team to achieve the best service...

Job Title: Shift Team Leader Industry: Glass Manufacturer Location: Sungai Buloh, Selangor **About the Job** This role will need to lead the team to ensure that team targets and objectives are met in all aspects of the business, whilst promoting and monitoring the process of continuous improvement. **Responsibilities**: - To actively lead the team to...

Job Description - Support and help store/assistant manager in all aspects of store operations. - Ensure the store meets or exceeds the experience performance targets. - Assist in maintaining store high customer experience performance and store presentation. - Coordinate with a store/assistant manager in marketing and promotional event activities monthly. -...

**1. Preventive & Corrective Maintenance** - Perform routine inspections and preventive maintenance of hotel facilities (guest rooms, public areas, kitchen, laundry, electrical, plumbing, HVAC, etc.). - Carry out repair works for electrical systems, plumbing, air conditioning, painting, carpentry, and mechanical equipment. - Monitor utility systems (water,...

Support & help store/assists manager in all aspects of store operations - Ensure store meets or exceeds the experience performance targets - Assist in maintaining store HIGH customer experience performance & store presentation - Coordinate w store/assist. manager in marketing & promotional event activities monthly. - Handle customer inquiries & resolve any...

Job Outline: 1. To supervise a team of Process Assistant / Technologist / Line Leader within the respective section. 2. To be responsible in delivering production output in accordance with the production schedules. 3. To execute all means necessary to ensure the manufacturing equipment and process areas within the respective section of charge in compliance...

DUTIES / AREAS OF RESPONSIBILITIES To handle 999 incoming calls from callers relating to emergency cases, with objective providing assistant as quickly as possible. To attend the 999 calls according to specified Response Center practice and procedure. To work to agreed productivity and quality standards (e.g. log in time, talk time, accuracy) 1. Inbound...

**Real Time Analyst**: **Date**:18 Sept 2025 **Location**: Melaka, Malaysia **Company**:Singtel Group **Be a part of something BIG!** Join us as Real Time Analyst to manage the productivity of agents in Contact Center on real time basis. You will be responsbile for communicating outages messages to customers on the social media platforms as your...

**About us**: LanguageBridge Solutions (LBS) has been successfully providing high-quality interpreting and translation services worldwide. Hundreds of organizations across the country rely on LBS to help them communicate with a rising population of individuals with limited English proficiency (LEP) speakers. **Job description: NO EXPERIENCE NEEDED WE WILL...