Sales & Marketing
1 week ago
Job Title: Sales (Export & Import)
Department: Sales / International Trade
Reports to: Chief Executive Officer
Company: Jayspire Global Line Sdn Bhd
Location: E-2-16, Level 2, Sunsuria Forum, Jalan Setia Dagang U13/AL, Setia Alam
Employment Type: Full-time
**Job Summary**
**Key Responsibilities**
- Assist in planning and executing sales strategies for export and import to meet company revenue targets.
- Develop and maintain strong relationships with international clients, partners, distributors, and agents.
- Respond to overseas customer inquiries related to pricing, product specifications, and order status.
- Collaborate with internal departments including logistics, finance, and production to ensure timely and efficient order fulfillment.
- Ensure all export-import activities comply with international trade laws and regulations, including accurate documentation (e.g., LC, BL, COO, invoices, customs declarations).
- Conduct market analysis to identify new business opportunities, emerging trends, and target markets.
- Prepare and manage all necessary documentation related to export and import processes.
- Represent the company at trade fairs, exhibitions, and international business meetings.
- Monitor and report sales performance to senior management, highlighting key insights and areas for improvement.
- Handle customer complaints and resolve issues promptly and professionally.
**Requirements**:
- Bachelor’s degree in International Business, Marketing, Business Administration, or a related field.
- Minimum of 3-5 years’ experience in export-import sales or international trade operations.
- Solid knowledge of global trade practices, Incoterms, and international shipping documentation.
- Proficiency in Microsoft Office and CRM tools.
- Strong communication, negotiation, and interpersonal skills.
- Excellent organizational and analytical skills.
- Ability to work independently and as part of a collaborative team.
- Fluency in English is required; additional languages are a plus.
**Preferred Skills**
- Experience with ERP systems (e.g., SAP, Oracle).
- Familiarity with dealing with freight forwarders, customs brokers, and international logistics providers.
- Understanding of global supply chain and logistics management.
**Education**:
- Bachelor's (required)
**Experience**:
- international shipping: 1 year (required)
**Language**:
- English (required)
Willingness to travel:
- 100% (required)
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