sales coordinator

1 day ago

Shah Alam, Selangor, Malaysia Sunny Sales Sdn Bhd Full time 60,000 - 80,000 per year

Job Responsibilities:

  • Provides excellent services and establish long term business relationships with existing customers
  • Ensure close follow-up with customers to close the sales deal
  • Provide support and after-sales service to customers, including problem solution, provide advice / consultancy, attend enquiries, complaints, and order by regular visits to maintain a good relationship
  • Prepare action plans for effective search of new and prospects customers
  • Conduct market research to identify trends, competitors, and customer preferences.
  • Create engaging content for various marketing channels, including websites, social media, and email campaigns.
  • Assist in developing marketing materials such as brochures, presentations, and case studies.
  • Maintain and enhance the company's brand image and reputation.
  • To conduct effective presentation, work out the best proposal and negotiate pricing with customers
  • To assist in planning of sales strategy to achieve the annual business plan
  • Identified new markets and business opportunities
  • Perform site office / visit on assigned basic of needed
  • Act as the primary point of contact for clients, addressing inquiries, and resolving issues promptly.
  • Provide insights and recommendations to the product development team based on market needs and client feedback.
  • Track and report on sales performance, including key metrics such as revenue, client acquisition, and retention rates.
  • Prepare regular sales reports and forecasts for management review.
  • Continuously evaluate sales processes and strategies to improve efficiency and effectiveness.
  • Plan and execute promotional events in the physical store, such as special sales, product launches, and exhibitions.
  • Undertake ad-hoc projects as and when assigned by Management
  • Any other ad hoc duties as assigned

Qualifications:

  • Diploma or Bachelor's degree in Marketing, Business, or a related field.
  • 2 – 3 years' experience in FMCG Field.
  • Strong knowledge of marketing principles, including digital marketing.
  • Excellent communication, presentation, and interpersonal skills.
  • Proficiency in marketing tools & software and social media platforms.
  • Ability to work independently and as part of a team.
  • Creative thinking and problem-solving skills.
  • Ability to travel outstation and oversea.

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