Sales Coordinator

1 day ago

Shah Alam, Selangor, Malaysia Neuropower (M) Sdn Bhd Full time 30,000 - 60,000 per year
  • Conduct Excellent client management by providing support to customers at multiple level (distributors, partners, reseller & end user)
  • Provide remote assistance and troubleshooting for product related problems
  • Respond promptly to incident, investigate & provide temporary/permanent resolution of incident escalated, giving timely status updates to relevant parties
  • Monitor the agreed service level, document & maintain the configuration of systems, provide regular reporting to relevant parties
  • Conduct basic probing to determine the next action to customer's enquiries
  • Process and manage orders via support system and portal
  • Preparation of sales documentations (Sales Order, Delivery Order, Invoice, Credit Note)
  • Receive postage (by post, courier, dispatch)
  • Assist sales personnel to contact customer for payment collection
  • Prepare payment collection report
  • Coordinate with accounts department to collect cheque from customers
  • To be involved in all marketing activities – premium & gift, brochures, calendar, hamper, festive cards and other related matters
  • And any other ad-hoc duties assigned to you

  • Requirements:

  • Candidate must possess at least a SPM, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Business, Supply Chain, logistics or related.

  • Experience in logistics and supply chain activities, preferably with a focus on international exports.
  • Knowledge of export regulations, customs procedures and international shipping practices.
  • Strong organizational and multitasking abilities with analytical problem solving mindset and attention to detail.
  • Able to execute multi tasks and prioritize effectively in a fast paced environment.
  • Excellent communication and interpersonal skills to work effectively with internal teams and external partners.
  • Proficient in Mandarin is desirable to effectively communicate with Mandarin-speaking suppliers and clients.
  • Possess own transport.

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