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Customer Service Officer
3 weeks ago
Industry/ Organization Type**:Logistics**:
- Position Title**:Customer Service Officer (Sales Support)/ Sales Admin**:
- Working Location: Loyang
- Working Hours: 5.5 days, Mon - Fri (9 am - 6 pm) Sat (9 am - 1 pm) (alternate Saturday upon confirmation)
- Salary Package: Basic Salary + AWS + Performance Bonus
- Duration: Permanent Role
**Key Responsibilities**
- Handle daily rate enquiries from local customers and overseas agents.
- Timely response for all enquiries with multiple solutions and accuracy.
- Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
- Handle RFQs.
- Communicate and coordinate with operations team for efficient execution of shipments.
- Understand and analyse market trends, assist with providing pricing strategies for clients.
- Develop key account business through regular communication, efficient pricing and follow-ups.
- Report generation.
- Other ad-hoc duties may be assigned.
**APPLY NOW**
- Proficient in Microsoft Office.
Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781
**Job Types**: Full-time, Permanent
Pay: RM6,000.00 - RM9,000.00 per month
Application Question(s):
- Are you aware that this position is based in Singapore?
