Account Service Executive
4 days ago
**Company Description** About Experian**
Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
We have 17,800 people operating across 44 countries, and every day we’re investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.
As a member of our Client Services Team, you will be the professional and client-centric voice of Experian Credit Services Singapore, maintaining and servicing our small to medium size accounts. You will provide solutions in ways that best meet our clients’ requirements in accordance with our organization’s best practices and deliver best-in-class service experience to our clients and drive successful accounts renewals and portfolio growth.
**What you’ll be doing**
- Proactive and prompt client engagements to drive renewal and growth of the assigned portfolio.
- Understand client requirements and provide direct product recommendations, through effective communication and collaboration with different cross functional teams.
- Provide best-in-class service experience to clients through effective handling of all enquiries and feedback in a timely and professional manner within committed service-level-agreement (SLA).
- Comply with legal and compliance related policies and abide by standard protocols and processes as stipulated via the business.
- Achieve or exceed targets and objectives (e.g: Renewal % / NPS).
- Assume any report or task assigned that are relevant to accounts servicing and renewals.
**Qualifications** What you’ll need to bring to the team**
- Minimum 2 years of experience in accounts renewal and/or customer service
- Strong sense of client-centricity and ability to connect with diverse client profiles
- Outstanding interpersonal, presentation and communication skills, written and verbal
- Excellent situational-handling skills and ability to thrive in a fast-paced environment
- Proactive with a positive learning attitude and desire to learn the ropes
- Proven ability to excel both independently and as part of a team
- Proficiency with MS Office Tools (Word, Powerpoint, Excel)
- Diploma/Degree in business or relevant studies
- Familiarity with Singapore business landscape is preferred
- Familiarity with Salesforce is preferred
**Additional Information**
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
-
Account Service Executive
4 days ago
Mid Valley City, Malaysia Experian Full timeFull-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time **Company Description**: **About Experian** Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new...
-
Sales Service Executive
1 week ago
Mid Valley City, Malaysia AEON Credit Service (M) Bhd Full time**Attractive Salary + Incentives + Shift Allowances + **Annual Leave + Medical Insurance + Annual Leave** **Walk-in Interview also available** **Date**: Every Tuesday, Wednesday and Thursday **Time**: 2.00pm - 5.00pm **Working Location**: Lot S09, 2nd Floor, AEON Bukit Tinggi Shopping Centre, No.1 Persiaran Batu Nilam 1/KS 6, Bandar Bukit Tinggi 2, 41200...
-
Accounts Executive
4 days ago
Mid Valley City, Malaysia Wizu Solutions Sdn Bhd Full timeAs an **Accounting Executive** in a fun and fast-paced event company, your role is all about keeping the numbers in check while the team brings the party to life. You’ll handle the finances behind the scenes to make sure every event runs smoothly — and stays within budget! **Key Responsibilities**: - **Daily Financial Operations**: - Process invoices,...
-
Accounts Executive
2 days ago
Mid Valley City, Malaysia Wizu Solutions Sdn Bhd Full timeAs an **Accounting Executive** in a fun and fast-paced event company, your role is all about keeping the numbers in check while the team brings the party to life. You’ll handle the finances behind the scenes to make sure every event runs smoothly — and stays within budget! **Key Responsibilities**: - **Daily Financial Operations**: - Process invoices,...
-
Account & Finance Junior Executive
1 week ago
Mid Valley City, Malaysia DRN WELLNESS SDN BHD Full time**Responsibilities / Job Description**: - Reports directly to the Senior Executive Cash Finance & Human Resource. - To manage, maintain and grow the Company's effectiveness on accounting and administrative activities primarily through the system software which includes Quickbooks Online, Aoikumo and Google Suite - the list is not exhaustive. - To ensure...
-
Junior Account Executive
1 week ago
Mid Valley City, Malaysia Ananas Premium Sdn Bhd Full timeHandle basic accounting tasks including accounts payable/receivable, invoicing, and bank reconciliation - Liaise with company secretary, auditor, bankers, suppliers, and authorities on all finance-related matters - To ensure proper maintenance of documentation and filing to support all accounting entries - To undertake any other ad-hoc accounting assignments...
-
Account Executive
2 days ago
Mid Valley City, Malaysia Lean IT Consultants Sdn Bhd Full time**JOB REQUIREMENTS**: - Possess at least a Diploma in Finance, Accounting, or equivalent. - Minimum 1-2 years experience related to accounting, finance or a related field. - Familiarity with SQL accounting software and data entry tasks. - Experience working with a membership system is an advantage. - Good analytical and problem-solving skills. - Fluency in...
-
Strategic Account Manager
2 days ago
Mid Valley City, Malaysia Experian Full timeCompany Description Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent...
-
Accounts Admin Executive
1 week ago
Mid Valley City, Malaysia J&CO VENTURES SDN BHD Full timeA summary of the job description for an Accounts Cum Admin position at J&CO VENTURES SDN BHD is as follows: The Accounts Cum Admin professional will be responsible for a dual role that combines financial management with office administration. **Key Accounting Responsibilities**: - Manage full set of accounts. - Ensure compliance with accounting standards,...
-
Analyst Payment Services
6 days ago
Mid Valley City, Malaysia BHP Full time**About BHP**: At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...