Receptionist

2 weeks ago

Sungai Petani, Malaysia Big Orange Hotel Full time

Our company is looking for a professional hotel front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.

**Responsibilities**:

- Greet guests and provide them with superb customer service.
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as forms, pens, forms, and paper.
- Answer all client questions and incoming calls.
- Manage to use hotel system
- Manage all guest booking
- Check-in & check-out guest
- Manage room allotment & track every guest income booking
- Maintain records and files.
- Manage linens & amenities stock records

**Requirements**:

- High school diploma or relevant qualification.
- A minimum of 1 year of proven experience in a similar role.
- Good understanding of office administration and basic bookkeeping practices.
- Superb written and verbal communication skills.
- Excellent organizational and multi-tasking abilities.
- Strong knowledge of MS Office programs.

**Job Type**: Permanent

Pay: From RM1,700.00 per month

Schedule:

- Rotational shift

**Education**:

- STM/STPM (preferred)

**Experience**:

- Receptionist: 1 year (required)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

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