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Full-time Remote Customer Service Representatives

2 weeks ago


Klang, Malaysia TalentPop Full time

**About Us**: Join our dynamic team as a **Customer Service Representative** and be an essential part of our fast-growing E-commerce brand We prioritize delivering exceptional service to our customers and enhancing their online shopping experience.

**Position Overview**:
As a **Customer Support Representative**, you'll be at the forefront of our customer service efforts, addressing inquiries, resolving issues, and providing stellar support across various channels. This role demands superb communication skills, empathy, and an unwavering commitment to excellence.

**Responsibilities**:

- Maintain meticulous records of customer interactions and transactions, ensuring no detail is overlooked.
- Collaborate closely with teammates to ensure every customer enjoys a seamless experience from start to finish.

**Requirements**:

- Proficiency in both written and verbal English.
- Minimum of 1 year of customer service experience.
- Stellar communication and interpersonal skills.
- Ability to thrive in a fast-paced environment, juggling multiple tasks with ease.

**Compensation and Benefits**:

- Competitive hourly rate: $3-4 USD per hour.
- Comprehensive health insurance with dental coverage.
- Embrace the work-from-home lifestyle, with flexibility and freedom.
- Enjoy paid time-off, performance bonuses, and ongoing support.
- Delight in year-end bonuses and much more

**How to Apply**:
We can't wait to welcome you aboard

**Job Types**: Full-time, Permanent

Pay: RM2,278.00 - RM3,023.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus

**Experience**:

- Customer service: 1 year (required)