Customer Service Exec
1 day ago
Responsibilities:
- Providing introductory information to new customers call in via WhatsApp and call.
- Providing introductory information to new customers call in via walk in.
- Ensuring that customers are satisfied with products or services.
- Letting customers or clients know about additional products or services focusing on READY STOCKS inventory items.
- Determining the quickest, most effective ways to answer a client’s or customer’s questions focusing on READY STOCKS inventory items.
- Troubleshooting common issues with a product or service and working with other departments to find appropriate solutions.
**Requirements**:
- Understanding of basic introduce products and service, and also personal skills on selling and follow up customer.
- Hands on experience with System, Microsoft office.
- Understanding of basic introduce products and service, and also personal skills on selling and follow up customer
- Solid analytical skills, with the ability to create reports and conduct analyses.
Pay: RM1,577.70 - RM4,221.71 per month
**Benefits**:
- Free parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Bahasa (preferred)
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