Admin & Sales Executive
1 week ago
We are looking for a proactive and customer-focused individual to join our team as an Admin & Sales Executive. This role involves managing customer service, handling bookings, visiting the site as needed, and ensuring smooth operations according to the provided SOPs.
Key Responsibilities:
1. Communicate fluently in English, Chinese and Malay (spoken and written).
2. Visit the site at least once a week during weekends.
3. Prioritize customer satisfaction by addressing needs and resolving issues quickly and effectively.
4. Collect feedback from customers during site visits or via phone after check-out.
5. Maintain accurate and updated customer details in Google Drive and booking forms daily.
6. Handle customer interactions following established SOPs.
7. Support on-site operations, ensuring smooth processes and issue resolution.
**Requirements**:
1. Diploma in Business Admin or Customer Service related experience
2. Strong attention to detail and accuracy in maintaining records.
3. Strong organizational and time management skills.
4. Resilient, adaptable, and able to work under pressure.
5. Proficient in Excel, Word, PowerPoint, and Google Drive.
6. Possess own transport and willingness to travel to the site regularly.
7. Ability to handle challenges with a positive and professional approach.
9. Non-smoker. Our workplace maintains a non-smoking policy.
If you are enthusiastic about delivering exceptional customer service and thrive in a dynamic environment, we’d love to join our team
Pay: From RM2,500.00 per month
**Benefits**:
- Free parking
- Opportunities for promotion
Schedule:
- Day shift
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Sales: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- English (preferred)
- Bahasa Malaysia (preferred)
License/Certification:
- Driving License (preferred)
Willingness to travel:
- 50% (preferred)
Expected Start Date: 12/11/2024
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