Accounts Executive

7 days ago


Kuala Lumpur, Malaysia INKA Creative Full time

At INKA Creative, we operate at the intersection of design, communication, and cultural relevance. Our portfolio spans branding, publications, digital platforms, and creative campaigns — from national initiatives to bold commercial storytelling.

We’re growing and looking for a proactive and articulate **Accounts Executive** to join our interdisciplinary team. This role is ideal for someone ready to take the next step in their career — offering greater exposure, ownership, and opportunity to work on high-impact, design-driven projects.

**What You’ll Be Doing**

As an Accounts Executive, your mission is to ensure seamless communication between clients and internal teams, while keeping projects on track, on brief, and on budget.

**Client Servicing & Communication**
- Be the **primary contact** for assigned clients, building trust through clarity, consistency, and reliability
- Interpret client needs into actionable plans for the internal team
- Handle client requests, feedback, and updates with speed and professionalism
- Keep clients informed on progress, timelines, and any arising risks or blockers

**Project Coordination**
- Support the end-to-end delivery of branding, print, and digital projects
- Coordinate project timelines, deliverables, and deadlines across cross-functional teams
- Track key milestones, approvals, and documentation for each project
- Ensure work is delivered on-brand, on-time, and within scope

**Growth & Strategy Support**
- Identify opportunities for **upselling, cross-selling**, or expanding services within client accounts
- Help prepare client decks, presentations, proposals, and reports
- Monitor project profitability and highlight commercial insights to the leadership team
- Anticipate challenges and propose proactive solutions

**What You Should Bring**
- At least **1 years’ experience** in a client servicing, account executive, or project coordinator role — ideally at a creative, branding, or digital agency
- Good understanding of **branding, design, digital platforms, and production processes**:

- Excellent verbal and written communication skills (English is essential; BM is a bonus)
- Able to manage multiple projects in fast-paced environments with composure
- Strong interpersonal and stakeholder management skills
- Attention to detail and a high level of organization
- A self-starter with a **proactive mindset**, solution-oriented thinking, and team spirit
- Passion for creative work and a desire to grow in an interdisciplinary environment

**Why Join Us?**
- Work on **meaningful, high-visibility projects** with cultural and corporate impact
- Be part of a **creative, supportive, and people-first team**:

- Opportunity to grow in account management, strategy, and client leadership
- Vibrant office located at BBCC, Kuala Lumpur
- **Competitive salary**, annual reviews, cultural holidays, and room for advancement

**Job Types**: Full-time, Permanent

Pay: RM3,200.00 - RM4,500.00 per month

**Benefits**:

- Dental insurance
- Professional development
- Vision insurance

Schedule:

- Fixed shift
- Monday to Friday

Work Location: In person


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