Sales Support Executive

5 days ago

Subang Jaya, Malaysia Ninja Van Full time

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.

Launched in Feb 2021, Ninja Mart is Ninja Van’s first FMCG-focused logistics unit. We connect brands with retailers in suburban and rural regions of Vietnam and Malaysia, unlocking endless possibilities for business expansion in this fast-growing region.

Ninja Mart is here to serve as one-stop solution provider. Harnessing the power of data, we assist brands with supply chain optimisation and cost-effective solutions based on their business objectives. Technology from Ninja Van’s tech-enabled systems is also leveraged upon to provide data-driven performance reporting.

**Responsibilities**:

- Create call plans and adhere to them, capturing orders from the outlets and providing insights to the wider team on the performance of these outlets
- Perform calls to outlets to identify and coordinate market returns via internal operation teams
- Ensure internal records are accurate and optimal data points are captured when calls are performed
- Assist to process and coordinate pre-sales orders according to the business needs
- Utilize data to monitor and drive pre-sales salesman behavior, adhering to their planned call and visits and identifying any adjustments to call plans needed

**Job Requirements**:

- Bachelor's Degree in Business Administration, Logistics, or any related field.
- Good time management and ability to prioritize task effectively.
- Adaptability, able to thrive in a fast-paced FMCG environment.
- Self-motivated & proactive; able to work independently & at the same time a team player.
- Problem-solving oriented, analytical and data-driven
- Good written and verbal communication skills for effective collaboration with the key stakeholders

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