Qms Customer Requirements Analyst

**Our vision is to transform how the world uses information to enrich life for **_all_**.**

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

JR62792 QMS Customer Requirements Analyst

As a Global Quality, Quality Management Systems (QMS), Customer Support Analyst in the Quality Management Office at Micron Technology, Inc., you will collaborate with QMS Process Owners, Standards Program Managers, and leaders globally to deploy, drive and improve quality systems at Micron.

**QMS**

Must have knowledge of and experience working within a QMS. This includes interpretation of requirements and management of documents, processes, and procedures.

**Legalese**

Understand technical form of writing often used by lawyers. Must be detail-oriented and can break-down specifications into individual requirements for integration into the QMS/business.

**Effective Communicator**

This is a collaborative role with important interfaces across product development, engineering, and operations. You must have strong technical writing skills and the ability to communicate effectively to a broad audience including senior leaders across the organization.

**Strong Decision-maker**

Know how to effectively problem solve and use critical thinking skills that help find solutions to problems.

**Project Management**

Work ethic, responsiveness, and results orientation matter With everyone driving hard to achieve the company’s goals, it is critical to have strong project planning and structured approaches to big decisions.

Your responsibilities will include, but are not limited to, the following:
**Mange Customer Requirements end-to-end**
- Handle requirements, ensuring they are thoroughly detailed and traceable.
- Facilitating review and approval of requirements collected by Process Owners / Subject Matter Experts (SME)
- Maintain requirements tracking database.
- Managing the process of change (e.g., identification of changes, impact analysis)
- Validate requirements with respect to Stakeholder Requirements - both internal and external.
- Provide status reports for requirements capture validation and verification.
- Build and maintain requirement repositories and collaborate with team members to create traceability from requirements.
- Strong communication skills, ability to assemble, analyze, and evaluate data and provide well-reasoned recommendations and decisions to support the business stakeholders.
- Provide technical written responses to customer requirements.

**Manage Customer Requests end-to-end**:

- The ability to interpret and effectively resolve complex, technical, or ambiguous requests and problems.
- Facilitate requests through collaborating with SME’s across different departments.
- Be self-directed and able to multitask and prioritize day-to-day activities.

**Education Required**
- Bachelor’s Degree
- 3+ Years of Experience

**Experience Desired**
- Knowledge of semiconductor, automotive industry, or other related manufacturing
- Knowledge of Micron’s Quality Management System
- Knowledge of requirements management
- Knowledge of Salesforce

**About Micron Technology, Inc.**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.