Assistant Manager

We are seeking an experienced and motivated **Assistant Manager (Sales)** to lead and achieve student recruitment outcomes while supervising a team of counsellors. This role combines strategic sales leadership with hands-on team management, ensuring both individual and departmental targets are successfully met..

**Key Responsibilities**:
**Student Recruitment & Progression**
- Actively participate in sales activities such as Open Days, education fairs, exhibitions, roadshows, school visits, and recruitment campaigns to attract new students.
- Promote University programmes to prospective students and parents through persuasive and professional communication.
- Drive new student recruitment by counselling and converting potential students into enrollments.
- Encourage and facilitate the progression of current students into higher-level programmes.
- Consistently meet individual sales targets while contributing to departmental objectives.
- Provide accurate and up-to-date information about programmes, admissions, and career pathways.
- Undertake any additional tasks assigned by the reporting line manager.
- Execute duties in line with the Sales Department’s policies and systems.

**Sales & Recruitment Target**
- Lead, manage, and execute student recruitment activities to achieve the University’s Centre and Group new enrollment (NE) targets.
- Build and maintain strong relationships with agents, local councils, and community organizations to generate leads.

**Team Management & Supervision**
- Supervise daily operations of Education Counsellors to maintain productivity and adherence to SOPs.
- Coach, mentor, and motivate the team to meet individual and collective recruitment targets.
- Track KPIs (calls, leads, conversion rates, progression rates) and provide constructive performance feedback.
- Serve as the first point of contact for resolving student or team-related issues.
- Cultivate a positive and supportive work environment that fosters engagement and retention.
- Provide regular performance updates and market insights to the Regional Manager.

**Operations & Reporting**
- Ensure accurate reporting of sales pipelines, conversions, and market trends to the Regional Sales Manager.
- Manage local sales budgets, resources, and related activities efficiently.
- Collaborate with academic and operations teams to ensure a smooth transition from applicant to student.

**Key Competencies (preferred)**
- Proven track record of achieving and exceeding sales or recruitment targets.
- Strong leadership, coaching, and motivational abilities.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to build rapport with students, parents, and external stakeholders.
- Strong organizational and time-management skills.
- Analytical and problem-solving skills with attention to detail.
- Proficiency in CRM systems, reporting tools, and digital communication platforms.
- High ethical standards in student counselling and recruitment practices.
- Flexibility and adaptability to evolving market conditions and institutional priorities.

**Qualifications & Experience**
- Possess at least a Bachelor’s degree or higher qualification.
- Minimum 3-5 years of experience in student recruitment, sales, or education counselling.
- Previous experience in supervising or leading a team is preferred.
- Demonstrated success in meeting sales or recruitment goals.
- Experience in higher education or a service-based industry is an advantage.

Direct WhatsApp to +6010 3887409

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM5,500.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Application Question(s):

- Do you have at least 3 years of experience in student recruitment, counselling, or education sales?

Work Location: In person