Customer Service Officer
2 days ago
Job Responsibilities
- Organize the Information Center and Genting Lounge effectively to ensure smooth operations daily
- Ensure that the Information Center is clean and tidy
- Ensure wheelchairs and strollers are maintained in a good condition
- Attend to daily administrative and cashiering work e.g. opening and closing daily sales
- Ensure that Savings Passport issued is updated
- Ensure that all tour group arrivals are handled efficiently
- Ensure that there is standby parking ticket for lost ticket usage
- Storing customer’s luggage or belongings
- Ensure customer grievance / disputes / complaints are handled tactfully and efficiently
**Requirements**:
- Possess at least SPM level or above
- Minimum 1 year of relevant experience in customer service
- Strong interpersonal and communication skills
- Willing to be based at Johor Premium Outlets, Johor
**Job Types**: Full-time, Contract
Contract length: 3 months
**Salary**: From RM1,500.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Kulai: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
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