Front Office Hotel

**About Us** INNSiDE by Meliá Kuala Lumpur Cheras is part of the globally recognized Meliá Hotels International group. We aim to create a unique, meaningful, and personalized experience for every guest. Our team is passionate, innovative, and dedicated to excellence in hospitality. **Job Summary** We are seeking a dynamic and experienced **Front Office...

**1) Position Summary** Manage the operations of the Front Office Department by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the hotel’s and Wyndham Hotels Group business objectives. To perform the human resource function in ensuring staff selection, training, counseling and recognition...

**JOB REQUIREMENTS**: - Minimum SPM OR Diploma in Hospitality or Tourism Management, fresh graduates are also welcome to apply. - Excellent communications skill for both written and verbal. - Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good...

**Required** - 2 Man - 1 Women **JOB DESCRIPTIONS** - Perform all check-in and check-out tasks - Answer telephone timely and professional manner accordance to hotel standard. - Manage online reservations - Inform customer about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and...

**Job Title: Duty Manager - Front Office** **Location**: AnCasa Hotel Kuala Lumpur **Department**: Front Office **Reports to**: Front Office Manager / Hotel Manager **Job Purpose**: AnCasa Hotel Kuala Lumpur Duty Manager is responsible for overseeing the daily operations of the hotel’s front office, ensuring the delivery of exceptional customer service,...

Duties and responsibilities: - To assist front office manager in the day-to-day operations at our hotel's front office department, such as welcome/check-in and check-out guests, manage and process reservations, handle payments and prepare related documents and invoices, maintain/update/file guest records as well as related documents - To be responsible in...

About the Role A Front Office Assistant's primary responsibility is to be the first point of contact for a business, handling various administrative and customer service tasks at the front desk or reception area. You are required to manage appointments, answer phones, greet hotel guest, and provide general administrative support, ensuring a smooth and...

**1. RESPONSIBILITIES** - Welcome and greet guests - Answer and direct incoming calls - Inform guests of hotel rates and services - To make and confirm reservations for guests - Ensure proper room allocation - Register and check guests in - Confirm relevant guest information - Verify guest's payment method - Verify and imprint credit cards for...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

This position is responsible for the overall operations of reception in providing ultimate service for the hotel guests. The Front Office Assistant should provide the fullest support and cooperation to the front office department in achieving the desired result accordance to our vision and mission statement, objectives and Standard Operating Procedure (SOP)...