Kyc Analyst

**Key Responsibilities**:

- Conduct KYC checks and monitor customer activities to identify potential fraud.
- Implement and maintain effective fraud detection and prevention strategies.
- Analyze transaction patterns and investigate suspicious activities.
- Collaborate with cross-functional teams to ensure compliance with internal and external

policies.
- Stay updated on industry trends, regulatory changes, and security measures.
- Prepare detailed reports on fraud cases and KYC compliance.
- Provide support and training to team members on fraud prevention strategies.

manner
- Resolve customer issues efficiently and effectively while maintaining a high standard of

service.
- Identify and escalate complex issues to the appropriate department for resolution.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
- Stay updated with product knowledge to provide accurate information to customers.
- Contribute to team meetings and training sessions to enhance service delivery.

**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 12 months

Pay: Up to RM4,500.00 per month

**Benefits**:

- Health insurance
- Professional development

Application Question(s):

- Are you willing to work on rotational shift?
- Are you able to read, write & speak Mandarin fluently?

**Education**:

- STM/STPM (preferred)

Work Location: In person

Application Deadline: 07/30/2025
Expected Start Date: 08/04/2025