Guest Experience Executive

2 weeks ago


Kuala Terengganu, Malaysia THE TAARAS BEACH & SPA RESORT (REDANG)SB Full time

Guest Experience Executive (GEE) monitor customer experiences by creating, evaluating and improving the customer's interaction organisations in the hospitality fields. They develop plans of action to optimise all aspects of the customer's experience. GEE strive to ensure customer satisfaction and boost company profits. They welcome guests during check-in and giving a found farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures. Coordinating and multi-tasking job duties in a busy environment.
Berjaya Hotels & Resorts’ most prized possession, the Goddess of the sea and the star of Redang lsland is none other than, The Taaras Beach & Spa Resort. The resort is surrounded by the turquoise blue ocean, a powdery white sandy beach and rainforest.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5



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