Guest Experience Executive

Guest Experience Executive (GEE) monitor customer experiences by creating, evaluating and improving the customer's interaction organisations in the hospitality fields. They develop plans of action to optimise all aspects of the customer's experience. GEE strive to ensure customer satisfaction and boost company profits. They welcome guests during check-in and...

Language Able to speak English fluently and JAPANESE SPEAKER - liaise with most Japanese/ Foreign Guest. Basic Function Responsible for keeping track of guest journeys, interacting with guests across channels and platforms, and coordinating with all internal stakeholders such as marketing communication, sales, account management and so on, in order to...

Job Description *** Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages....

**Additional Information** **Job Number**25186030 **Job Category**Rooms & Guest Services Operations **Location**Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** Our jobs aren’t just about giving guests a smooth check-in...

**Additional Information** **Job Number**25171302 **Job Category**Rooms & Guest Services Operations **Location**Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...

**Job Number** 24029888 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

**Job Number** 23125529 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationMarriott Executive Apartments Kuala Lumpur, 17 Jalan Kia Peng, Kuala Lumpur, Malaysia, Malaysia, 50450ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...

Jobscope: - Assist our guests at our check-in and check-out concierge - Be familiar with the surrounding of the township, attractions, facilities and able to offer advice to the guest whenever required - Prepare and serve all food & beverage related items such as welcome drinks by following all food safety and sanitation procedure - Handle payment, tally,...

Join us at KAITE Property Management, a wholly owned subsidiary of Berjaya and one of Kuala Lumpur's fastest-growing hospitality companies. We specialize in managing premium short-stay homes in the heart of the city, delivering exceptional comfort, seamless stays and memorable guest experiences.Key Responsibilities:1. PMS & Channel Manager OperationsManage...