Customer Service Executive

2 days ago


Remote, Malaysia ALANGKAAR PTE. LTD. Full time

**Customer Service Executive (Work From Home - Malaysian Tamil Speaker)**

**Company**: Raja’s Catering (Part of Alangkaar Group, Singapore)

**Location**: Remote - Malaysia

**Working Days**: 6 days per week (Tuesday Off)

**Working Hours**: 3:00 PM - 11:00 PM (Singapore/Malaysia Time)

**Responsibilities**:

- Handle **customer service and order enquiries** via WhatsApp, phone, and online platforms.
- **Create quotations** accurately using Raja’s Catering templates and pricing sheets.
- **Convert confirmed orders into invoices** and ensure payment updates are correctly recorded.
- **Follow up on promotions**, seasonal campaigns, and repeat customers to increase sales.
- Coordinate closely with Singapore operations and finance teams.
- Maintain excellent customer communication in **Tamil and English** (Malay is a bonus).

**Requirements**:

- Malaysian citizen currently residing in Malaysia.
- Minimum **Bachelor’s degree** (any field; business, hospitality, or communications preferred).
- Strong written and spoken **Tamil and English**.
- Experience in **customer service, sales coordination, or catering/events industry** preferred.
- Proficient in WhatsApp, Google Sheets, and basic invoicing systems (Zoho Books or similar).
- Reliable internet connection and quiet workspace.

**Compensation**

**Component**

**Details**

**Base Salary**

RM 3,200 - RM 3,800 per month (depending on experience)

**Performance Bonus**

Up to RM 500 per month based on accuracy, speed, and customer satisfaction

**Probation Period**

3 months

**Working Tools**

WhatsApp Web, Google Drive, Zoho CRM/Books access (provided)

**Why Join Us**
- Work from home with a stable 6-day schedule.
- Be part of Singapore’s leading Indian catering and events group.
- Long-term career progression with bonus and promotion potential.

**Job Types**: Full-time, Fresh graduate

Pay: RM3,200.00 - RM4,500.00 per month

Work Location: Remote



  • Remote, Malaysia Special Ops Sdn. Bhd. Full time

    Your Role As A Customer Service Executive:Build sound knowledge of our customers during interactions, to ensure personalised interactions and ultimately to establish a credible rapport.Strive to leave the customer with a positive customer experience after every contact by being fast and responsive to their needs.Communicate responses in a clear, concise, and...


  • Remote, Malaysia Talexa Partners Sdn Bhd Full time

    **About the Role** Ready to launch your career in a role that sharpens your communication skills, boosts your confidence, and makes a real difference for others? We’re looking for energetic, people-focused individuals to join us as a **Customer Service Executive**. Whether you’re a fresh graduate or new to the workforce, this is your chance to build a...


  • Remote, Malaysia Carleton Executive Search Full time

    _**This role will require travelling overseas namely Australia, UK and USA.**_ **Project and Event Manager Duties** **A. Lead in Implementation and Execution of New Systems and Processes** (i) Process Improvement and Event Automation: - Help implement technology (e.g. event management software, automation tools) to streamline event processes, from...


  • Remote, Malaysia Harumio Full time

    Customer Service Manager Key Responsibilities Customer Service (CS) Management Lead and oversee the CS team’s daily operations, ensuring timely issue resolution and high customer satisfaction. Develop and refine customer service workflows and service standards. Website & Content Management Manage independent store operations, including page updates,...


  • Remote, Malaysia GNM Salon Apparel Full time

    Join GNM's E-Commerce team as a Customer Service Representative! We are looking for a dedicated professional who puts customers first and ensures top-notch service in every interaction. This is a fully remote position, allowing you to work from the comfort of your home. **Position**: Customer Service **Location**: Remote (Work from Home) **Job Type**:...


  • Remote, Malaysia GNM Salon Apparel Full time

    **ABOUT US**: We are a fast-growing E-Commerce brand with many opportunities, looking to bring on the best in class **Customer Service Representatives**! *** HOW TO APPLY** **PERKS & BENEFITS**: - Salary - $3-$4USD/hr - Paid Time Off! - Health and dental insurance - Holiday Bonus! - Work from home! - We're growing fast, which means more chances of...

  • Customer Service

    7 days ago


    Remote, Malaysia LESTARS MANAGEMENT CONSULTANCY Full time

    **Job Title**: Customer Service Representative (Fluent in English & Chinese) **Job Location**: Remote **Shift Timings**: 8 hrs per day **Employment Type**: Full-time / Part-time (Specify as needed) **About Us**: .We are looking for a dedicated and skilled **Customer Service Representative** who can handle customer inquiries, resolve issues, and provide...


  • Remote, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn. Bhd. Full time

    Achieve and maintain all key quality and productivity metrics in the performance scorecard - To communicate and participate in team meetings, to share best practice and flag issue to the Team Leader - Continuously identify work process improvements and communicate to Team Leaders and (or) Management Team - Based upon volumetric demands there will be a...


  • Remote, Malaysia Wallich Venture Pte Ltd Full time

    1. Customer Inquiries & Support 2. Customer Relationship Management Develop and maintain relationships with overseas clients by identifying their needs, providingtimely feedback, and driving process improvements. Address customer complaints, collaborate with internal teams to resolve issues, and enhance overall customer satisfaction. 3. Customer...


  • Remote, Malaysia growthfn Full time

    **Responsibilities**: - Provide excellent customer service to Japanese-speaking customers - Assist customers with product inquiries, order status, and issue resolution - Coordinate with other departments to resolve customer issues promptly - Keep accurate records of customer interactions and transactions - Stay up-to-date with product knowledge and company...