Project and Event Executive

_**This role will require travelling overseas namely Australia, UK and USA.**_

**Project and Event Manager Duties**

**A. Lead in Implementation and Execution of New Systems and Processes**

(i) Process Improvement and Event Automation:

- Help implement technology (e.g. event management software, automation tools) to streamline event processes, from registration to follow-up communications.
- Assist in the implementation of new event formats, technologies, or innovative approaches to enhance the attendee experience and differentiate company events in the market.
- Maintain a flexible approach to adapting to new processes or systems, assisting the team to ensure smooth implementation across the board.

**B. Project Management, Driving Event and Production Needs**

(i) Event Planning and Strategy:

- Help develop and execute comprehensive event strategies that align with the company’s goals and objectives, ensuring consistency across all events (live, virtual, internal, and external).
- Assist the Head of Operations in creating event plans, including timelines, key milestones, sticking to budgets, and resources, ensuring all components are aligned with overall event objectives.
- Collaborate with leadership to set event goals, define success metrics, and ensure that events contribute to broader business development and marketing strategies.

(ii) Pre-Event Preparation and Logistics:

- Help manage pre-event preparations, including creating detailed timelines, coordinating speaker bios and registration forms, securing venue logistics, and ensuring all materials (e.g. marketing collateral, AV requirements) are prepared in advance.
- Work with marketing, sales, and operations teams to ensure cross-functional alignment and deliver successful event outcomes.

(iii) Onsite and Virtual Event Management:

- Attend live events locally and abroad, including travelling to events.
- Assist in leading the end-to-end execution of live events across the globe, ensuring smooth on-the-day delivery, from attendee registration to venue setup and communications and speaker coordination.
- Help manage logistics and operations during live events, including helping hotel staff with setup, coordinating with event staff, managing schedules, and ensuring smooth transitions between sessions.
- Help with the execution of online events, ensuring smooth delivery, from attendee registration to webinar setup, webinar chat and speaker coordination.
- Support problem-solving during events, maintaining a proactive and flexible approach to ensure a high-quality attendee experience.

**C. Backend CRM and Product Delivery**

(i) Post-Event Follow-Up and Improvement:

- Help ensure that event replays, recordings, and materials are available to attendees as part of post-event value delivery.
- Assist in implementing continuous improvement practices to ensure future events are more efficient and impactful based on learnings from previous ones.

(ii) Event Metrics, Analytics, and Reporting:

- Help track and analyse key event metrics, such as attendance rates, participant engagement, customer satisfaction, and conversion rates.
- Help prepare post-event reports, assessing event performance against KPIs and making recommendations for future improvements.
- Share post-event analytics with relevant departments and ensure follow-up actions (e.g. lead management) are executed.

**D. Relationship Management**

(i) Partnership Setups:

- Help build and maintain relationships with key stakeholders, including promoters, venue staff, external speakers, joint venture partners, and event sponsors, ensuring clear communication and seamless collaboration.
- Assist in managing the onboarding process for external speakers, including content review, scheduling, and technical setup.
- Help engage with high-profile partners and event sponsors to ensure their needs are met, maximising the potential for future partnerships and business development opportunities.

(ii) VIP Relationship & Concierge:

- Help engage with high-profile partners, customers, clients, clients customers, hotel crew, speakers and event sponsors to ensure their needs are met, maximising the potential for future partnerships and business development opportunities.

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Professional development

Work Location: Remote