Customer Service Officer

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics different customer expectations while providing a WOW outcome to them. This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the...

**Description**: - We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics different customer expectations while providing a WOW outcome to them. This passionate experienced individual will help us drive up customer satisfaction by going far beyond,...

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager. - Assist customers in troubleshooting hardware and software issues for TVs / Monitors. - Provide immediate...

**Job Detail** Customer Service Officer Location : Bukit Jalil, Kuala Lumpur Salary : RM3,000/month Working Hours : 9am to 6.30pm (WFO) OR 1pm to 10.30pm (WFH), Monday to Fridays on **rotational shifts** - Assist customers in troubleshooting hardware and software issues - Report to managers and liaise with teams from Singapore and the Philippines for daily...

**Key Responsibilities**: - Allocate shifts to external staff in a timely manner, based on client requests and requirements. - Maintain accurate records of staff availabilities, roster requests, and shift allocations using Sandwai | Home and Disability Care Software. - Liaise with nurses and clients regularly to ensure proper staff allocation and address...

This passionate experienced individual will help us drive up customer satisfaction by going far and beyond, nurturing the culture and mindset of the team. The Customer Service Lead will report directly to the Customer Service Manager. **Responsibilities**: - Supervise day-to-day operations in the customer service department while supporting customer...

**Job Responsibilities**: - Ensures highest standard of service delivery on personalised phone services to our customers. - Identifies and handles customer enquires completely and accurately. - Resolves customer complaints and problems to the satisfaction of the customer. - Uses customer service and sales skills to optimize the opportunity of each customer...

Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns - Guide callers in navigating the client website and using the available services - Gather customer feedback and sentiments and escalate to the relevant parties for further actions - Ensure proper documentation, notification, escalation, tracking...

**Responsibilities**: - Provide good customer services and maintain good rapport with customers. - Attend to their inquiries and resolve any issues. - Deliver fast response and consistent service. - Initiative driven in completing tasks on time. **Requirements**: - Excellent communication skills, as well as proper grammar in English. - Customer Service or...

Take the leap to be apart of a **leading international bank**_ focused on helping people and companies prosper across Asia, Africa and the Middle East. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realize their full potential and make a positive contribution to our...

**CLIENT SERVICE OFFICER** **General Overview**: You will assist with the day-to-day operations of the Bureau and/or Homecare sections, by taking shift request from clients and completing each booking by telephone and on the computer system. You will also speak to staff on an ongoing basis, to take availabilities, make changes to information and refer...

**Requirements**: - Possess good verbal and written communication skills. - Minimum 1 year customer service experience preferred. - Customer orientation and ability to adapt/respond to different types of characters. - Ability to remain professional and courteous with customers at all times. - Basic computer knowledge and familiar with social medias...

_Take the leap to be apart of a **leading international bank**_ focused on helping people and companies prosper across Asia, Africa and the Middle East. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realize their full potential and make a positive contribution to our...

**Job Description: - ** - Execute and manage the full vacant possession (VP) processes from the preparation (before VP) to key collection. - Brief the customers on the handover process including the registration of customers in the Handover Vacant Possession (VP) Apps, handover of property, checklist, and the handover kit. - Attend to the owner for the...

Responsible for front desk function and guest reception. - Attend to all patients' inquiries at the reception counter. - Attend to all incoming calls/messages appropriately and courteously. - Patient registration and appointment scheduling. - Dispensing medications and consumables and payment collection - Provide administrative support. - Record medical...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

**Job Summary** - The Customer Service Leader plays a crucial role in overseeing and managing the customer service department within an organization. - This position requires strong leadership skills, a customer-centric mindset, and the ability to develop and implement strategies to enhance the overall customer experience. - The Customer Service Leader is...

Manage customer inquiries feedback and complaints from all countries on a daily basis. - Provide guidance and standard responses to the team to ensure customer satisfaction. - Lead and oversee the department's CRM project for customer satisfaction acquisition and retention programs. - Develop strategies to increase membership retention rates for all...

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

**Job Summary** - Responsible for providing exceptional customer support and assistance to merchants in an online environment - This role involves addressing merchant and supplier inquiries, resolving complaints, and ensuring a positive experience for involved parties. **Responsibilities** - Issue Resolution: Investigate and resolve customer complaints and...