Customer Service Officer Permanent

** Customer Service Officer** - _Title:_ Customer Service & WhatsApp Forwarding Officer - _Summary:_ Handle patient communication via WhatsApp, send scheduled messages, respond to questions. Strong people skills required. **Job Title**:Customer Service & WhatsApp Forwarding Officer **Location**:Klinik HealthQuarters, Bukit OUG, Kuala Lumpur **Employment...

**_We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit._** **_Responsibilities: _** - Assist clients in fulfilment of their transaction or servicing requests via the telephone - Achieve first call resolution in all client...

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

**Responsibles**: - Assist customers in resolving inquiries through various channels (phone, WhatsApp, social media, tickets, and live chat). - Monitor shipments for timely delivery. - Communicate with internal and external parties about customer deliveries. - Collaborate with the customer relationship team for personalized responses, ensuring satisfaction...

**Overview of the Position**: The role involves interacting with customers to address their concerns, answer questions, and assist with their needs. It also supports department management in ensuring efficiency, organization, customer satisfaction, and loyalty. **The role required to execute the below tasks and initiative**: - **Providing Product/Service...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

**Job Summary**: We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Location**: Bukit Jalil **Your...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

**CLIENT SERVICE OFFICER** **General Overview**: You will assist with the day-to-day operations of the Bureau and/or Homecare sections, by taking shift request from clients and completing each booking by telephone and on the computer system. You will also speak to staff on an ongoing basis, to take availabilities, make changes to information and refer...