Customer Service Executive
4 days ago
**Responsibles**:
- Assist customers in resolving inquiries through various channels (phone, WhatsApp, social media, tickets, and live chat).
- Monitor shipments for timely delivery.
- Communicate with internal and external parties about customer deliveries.
- Collaborate with the customer relationship team for personalized responses, ensuring satisfaction and loyalty.
- Contribute to enhancing overall customer experience.
- Collect customer feedback for product and service improvement.
- Ensure smooth communication with customers by working with different teams.
- Guide new customers through product and service training.
- Stay connected with customers to understand their evolving needs and challenges.
- Manage customer accounts by promptly addressing issues and staying updated on service updates.
- Retain customers and explore upsell opportunities through alternative business solutions.
**Requirements**:
- Can read and write in Mandarin and English are mandatory.
- Good interpersonal skills and able to interact with people at all level.
- Strong data analytical skills and ability to show effective leadership to solve problems and set priorities.
- Able to work independently with minimum supervision.
Pay: RM2,300.00 - RM3,000.00 per month
**Language**:
- Mandarin (preferred)
-
Executive, Customer Service
4 days ago
Bukit Jalil, Malaysia BE International Marketing Sdn Bhd Full time**Overview of the Position**: The role involves interacting with customers to address their concerns, answer questions, and assist with their needs. It also supports department management in ensuring efficiency, organization, customer satisfaction, and loyalty. **The role required to execute the below tasks and initiative**: - **Providing Product/Service...
-
Customer Service Executive
1 week ago
Bukit Jalil, Malaysia PRISM+ Full time 30,000 - 60,000 per yearWe are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST...
-
Customer Service Executive
1 week ago
Bukit Jalil, Malaysia PRISM+ Full time 40,000 - 80,000 per yearWe are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST...
-
Customer Service Executive
4 days ago
Bukit Jalil, Malaysia CIEF worldwide Sdn. Bhd. Full time**Responsibles**: - Assist customers in resolving inquiries through various channels (phone, WhatsApp, social media, tickets, and live chat). - Monitor shipments for timely delivery. - Communicate with internal and external parties about customer deliveries. - Collaborate with the customer relationship team for personalized responses, ensuring satisfaction...
-
Customer Service Executive
2 weeks ago
Bukit Bintang, Malaysia One Republic Service SDN.BHD Full time**Customer Service Representative** **Xiaomi Authorized Service Center, Melaka** **(One Service Republic SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and holidays - Ability...
-
Customer Service Executive
4 days ago
Bukit Bintang, Malaysia One Republic Service SDN.BHD Full time**Customer Service Representative** **Xiaomi Authorized Service Center, Melaka** **(One Service Republic SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and holidays - Ability...
-
Customer Service
1 week ago
Bukit Jalil, Malaysia Bhavyam Infotech Full time**Responsibilities**: - Provide good customer services and maintain good rapport with customers. - Attend to their inquiries and resolve any issues. - Deliver fast response and consistent service. - Initiative driven in completing tasks on time. **Requirements**: - Excellent communication skills, as well as proper grammar in English. - Customer Service or...
-
Bukit Jalil, Malaysia Glob Pro BrainHunters Sdn Bhd Full timeJob/Position Title: Customer Service Executive Location: Bukit Jalil **Salary**: -3k-3.5k + 300 to 400 (Shift Allowance) + OT Working Hours 24/7 Rotational Shift (Monthly Rotation) A. Job Responsibilities Responsibilities: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up...
-
Customer Service
1 week ago
Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...
-
International Customer Service Executive
12 hours ago
Bukit Jalil, Malaysia Overseas Bank Full time**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...