Customer Service Executive Limited Availability Up

3 days ago

Bukit Jalil, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

Job/Position Title: Customer Service Executive

Location: Bukit Jalil

**Salary**: -3k-3.5k + 300 to 400 (Shift Allowance) + OT

Working Hours 24/7 Rotational Shift (Monthly Rotation)

A. Job Responsibilities Responsibilities:

- Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary
- Sign up customers for I-Banking
- Route calls through IVR where applicable
- Maintain contact records to reflect current information
- Requests and complaints Turn around
- Promote cross sell of all banking products
- Maintain accuracy of information given to customers
- Probe & identify financial needs on service calls and pitch relevant solutions in line with customer charter.
- Ensure all sales pitches are made without any mis-selling B. Job Requirements Requirements:

- Graduate / SPM with minimum of 2 years’ experience.
- Fresher or with 1-2 years of experience
- Excellent communication skills in written and verbal English
- Basic computer skills
- Strong service orientation
- Willingness to learn additional products Job Description Open 2 C. Additional Details
- Location: Bukit Jalil - Nearby LRT Bukit Jalil

KPI: 0k-5k & above - quarterly (depends on the sale that you closed with customers
- Fluent in English
- Supporting MY market
- 9 hrs per day - including 1 hour break
- 5 days working, 2 days off
- 24/7 rotational shift (monthly rotation)

**Salary**: RM3,500.00 - RM3,800.00 per month

Schedule:

- Rotational shift

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Bukit Jalil (preferred)

  • Customer Service Officer

    1 day ago

    Bukit Bintang, Kuala Lumpur, Malaysia BTCC Limited Full time 40,000 - 60,000 per year

    What you'll be doingRespond to incoming customer inquiries and requests via email, and chat in a professional and timely mannerTroubleshoot and resolve customer issues, escalating complex cases as neededEscalating queries and concerns, when necessaryCollaborate with cross-functional teams to ensure customer satisfactionHandle customer complaints, provide...

  • Customer Service Executive

    3 days ago

    Bukit Bintang, Malaysia One Republic Service SDN.BHD Full time

    **Customer Service Representative** **Xiaomi Authorized Service Center, Melaka** **(One Service Republic SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and holidays - Ability...

  • Customer Service Executive

    1 day ago

    Bukit Jalil, Malaysia PRISM+ Full time 30,000 - 60,000 per year

    We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST...

  • Customer Service Executive

    1 day ago

    Bukit Jalil, Malaysia PRISM+ Full time 40,000 - 80,000 per year

    We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST...

  • Customer Service Bank Sector Up to 4.5k Near By Lrt Welcome Fresh Grads Limited

    2 weeks ago

    Bukit Jalil, Malaysia BRAINHUNTERS WORKFORCE SOLUTIONS SDN. BHD. Full time

    Location: Bukit Jalil Working days: 5 days, 2days off **Salary**: RM3500-RM4500 Job Duties: - Handle customer inquiries regarding account details, transactions, and banking products. - Assist with troubleshooting online and mobile banking issues. - Explain banking products like savings accounts, loans, credit cards, and investment options. - Assist with...

  • Customer Service

    7 days ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    1 day ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    2 weeks ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service Officer

    2 weeks ago

    Bukit Jalil, Malaysia Agensi Pekerjaan Careerpath Sdn Bhd Full time

    Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns - Guide callers in navigating the client website and using the available services - Gather customer feedback and sentiments and escalate to the relevant parties for further actions - Ensure proper documentation, notification, escalation, tracking...

  • Customer Service Agent March Intake Up to 4.1k

    1 day ago

    Bukit Jalil, Malaysia Tominz Full time

    Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary Sign up customers for I-Banking Route calls through IVR where applicable Maintain contact records to reflect current information Requests and complaints Turn around Promote cross sell of all banking products Maintain accuracy of information...