Customer Service

**Customer Service Representative** **Xiaomi Authorized Service Center, Melaka** **(One Service Republic SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and holidays - Ability...

**Requirements**: - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. Tel - Possess good telephone etiquette with a smiley voice. - Knowledge in handling basic computer (Microsoft Excel/Word etc). - Good communication and interpersonal skills. - Ability to multi-task,...

**Job description** **_Customer Service Representative**_ - *Samsung Authorized Service Center_* Pavilion Mall, Kuala Lumpur Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours,...

**JOB SCOPE**: - Assist and resolve customers' inquiries with general concerns related to online shopping platform & e-commerce platform - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA - Consistently meeting individual and team KPIS and goalsMaintaining...

Job DescriptionDeliver 24 hour one-stop customer service.Ensures highest standard of service delivery on personalized phone services to our customers.Providing prompt and accurate answers, alternatives or solutions to customers with their best interests at heart.Handling and resolving customer complaints proficiently.Displaying a high level of quality and...

**Customer Service Executive** Samsung Authorized Service Center Pavilion Mall, Kuala Lumpur. **Responsibilities**: - Handle customer service on-site - Resolve customer problem and issue. - Do admin and any related task **Requirement**: - Minimum SPM Speak Malay and English - Willing to learn & start from below Availability to work shift hours,including...

The Project Specialist – Customer Service Compliance & Policy is responsible for developing, implementing, and overseeing new policies, processes, and systems in alignment with the implementation of e-Invoicing initiative by IRB. This role will collaborate and partner with the Finance Control to ensures that the customer service operations adhere to...

The Customer Service Executive cum Office Administrator is responsible for delivering excellent customer support while ensuring smooth daily office operations. This role manages customer inquiries, order processing, and after-sales follow-ups across walk-in, phone, and online platforms. In addition, the position oversees essential administrative tasks such...

**Responsibilities**: - Liaise with merchants and other departments to resolve customer complaints and problems to the satisfaction of the customer - Notify merchants of any new reservations in FunNow as reminder via WhatsApp or Call - Follow up on merchant’s bad debts, update merchant’s payment record, prepare merchant’s invoices and send...

Attend to all customer inquiries through various channel of communication - Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times - Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations - Collect feedback and establish a...