Customer Service

Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

**Job description**: - Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

Job description:Job Title: Customer Service ExecutiveCompany: One Mobile Care Sdn. Bhd. (Samsung Authorized Service Center) – Sunway Pyramid, Petaling Jaya.Job OverviewWe are looking for a friendly, customer-oriented individual to join our team as a Customer Service Executive at Sunway Pyramid, Petaling Jaya. You will be the first point of contact for...

Uphold service standards by responding effectively to customer inquiries, managing challenging situations/customers, and ensuring prompt turnaround for all service requests with consistent quality.Exceed customers' expectations in terms of service quality and accuracy of information.Identify and drive process improvements to ensure an excellent customer...

Providing cold sales call to promote new promotions - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To...

ATM Trading (M) Sdn Bhd is leading supplier for copiers, having been in operations for more than 25 years is seeking an **a Customer Service ** to focus on new business development and the expansion of client relationship. We are an authorized dealer for photocopiers, consumables and spare parts, providing copier rental, sales and services for brand new...