Service Manager, Agriculture Machinery

1 week ago


Shah Alam, Malaysia MIZOU HOLDINGS SDN BHD Full time

**Job Summary**:
**Key Responsibilities**:

- Manage daily service operations, including scheduling, job allocation, and quality control.
- Lead and motivate a team of mechanics.
- Monitor service turnaround time and ensure compliance with company standards.
- Provide technical guidance, training and support to service staff.
- Coordinate with Parts and Sales departments to ensure smooth workflow and customer satisfaction.
- Handle customer complaints and provide effective solutions promptly.
- Prepare service reports, cost analyses and improvement recommendations.

**Requirements**:

- Minimum **five (5) years** of experience in service management, preferably in agricultural or heavy equipment industry.
- Strong technical knowledge of tractors, harvesters and other agricultural machinery.
- Excellent leadership, communication and problem-solving skills.
- Degree in Mechanical / Automotive Engineering or related field is preferred.
- Possession of a valid driving license.

Pay: RM5,000.00 - RM8,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Work Location: In person



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