Assoc Specialist, Quality Management

**Assoc Specialist, Quality Management** **-** **(**30010160**)**

**Description**

**Why Ansell?**

Ansell is looking for a Assoc Specialist, Quality to join our team in Cyberjaya.
In this position you will be responsible for assisting the Associate Director QA EMAP in ensuring quality compliance to the applicable standards. The role will provide support in the development and maintenance of the quality management system for AHE/ANZ, Nitritex and India and will provide administrative support to the regional QA team department.

**What benefits and opportunities does Ansell offer?**
- Competitive compensation, including a performance-based annual incentives
- An inclusive and collaborative environment that values diversity and fosters an international culture
- Ansell University programs to develop professional and interpersonal skills
- Opportunities to advance and grow within the company

**What your role will be?**
Collaborating with our cross functional teams, you will have the opportunity to:

- A point of contact for quality product complaints ensuring that the customer experience is positive with a high level of customer centricity.
a. Coordinate the return of product samples to the relevant factory / supplier, assist in the successful resolution of product quality;
b. Log complaints into TrackWise Digital/One Link Module, advising Regulatory Affairs of any potential adverse event or medical device reportable incident;
c. Approve replacement and credit refunds through COMIND up to 5,000 Euro;
d. Continuously monitor and report on complaint trends developing.
e. Liaise with the applicable QA Plant leads throughout the process of the customer feedback management process.
- Support the Associate Director QA EMAP to ensure accurate, timely and completed documented information for the applicable quality management systems through One Link in preparation for any external, announced or internal audits.
- Coordination of the status of quality product returns from quality product complaints received from the return of quality issues into the applicable warehouses. Support any quarantine stock to be placed into quarantine at the applicable warehouses, ensuring that all applicable internal stakeholders are aware of products placed into quarantine.
- Continually appraise the Associate Director QA EMAP on matters of importance in the incumbent’s area of responsibility that may impact on the business, or which is necessary to meet the required objectives.
- Technical support to the customer i.e. questionnaires, statements, CoA/CoC, sustainability requests etc.,
- Participate in any QA meetings with members of the regional QA team.
- Acts as back up support for other regional QA team members during times of absence.
- Any other duties as requested by the Associate Director QA EMAP.

**What will you bring to Ansell?**
- University Degree or equivalent related business experience;
- ISO 9001, ISO 13485 and Medical Device Regulations knowledge
- 2 years experiences in working in an administrative support environment in either quality or regulatory affairs.
- Knowledge and exposure of the regulatory requirements for medical devices

Whatever you do, take PRIDE:

- Passion
- Reliable
- Integrity
- Deliver
- Empowerment

**Equal Opportunity Employer**

**Our Commitment to Diversity Equity and Inclusion**

Ansell’s vision is about creating safe spaces where diverse perspectives are valued alongside individual contributions. It is our view that togetherness prevails over individuality.

When we say that everyone deserves to belong, feel included and empowered at work, it's not just words. Rather, it’s what drives Ansell as an organization towards a workforce that reflects the diversity of our community, it’s what drives us to serve our customers and stakeholders with pride, and it’s also what differentiates Ansell. We believe everyone, no matter how that person self-identifies, deserves an opportunity to achieve success.

**Primary Location**: Malaysia-Selangor-Cyberjaya

**Work Locations**: MY Selangor Cyberjaya Prima 6 Prima Avenue Block 3512 Prima 6 Prima Avenue, Block 3512 Jalan Teknokrat 6 Cyberjaya 63000

**Job**: Quality

**Organization**: Commercial EMAP

**Schedule**: Full-time

**Job Type**: Standard

**Job Level**: Analyst

**Job Posting**: Dec 26, 2024, 9:19:05 PM