Guest Experience Manager

To be aware of top corporate and VIP clients of the hotel, recognizing and welcoming them by name upon their return visit to the hotel. - To ensure all guest opportunities are dealt with immediately. All complaints are to be handled efficiently and professionally with complete follow-up so that guest will return with a good impression. - Communicate with all...

The capability to coordinate and manage the day-to-day operations of the Front Desk. The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. Able to monitor all standards in the hotel to ensure they are in place and enforced. To assist Front...

JLL supports the Whole You, personally and professionally. Guest Experience Coordinator **What your day-to-day will look like**: - To host the main reception area, energise the space and create lasting impressions including appropriate Wayfinding / Orientation signage to facilitate seamless navigation. - To ensure that all visitors experience service...

**Responsibilities**: - The capability to coordinate and manage the day-to-day operations of the Front Desk. - The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. - Able to monitor all standards in the hotel to ensure they are in place...

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...

**Additional Information**Reception / AYS / Rooms Controller / Bellman / Welcome Ambassador **Job Number**25030634 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Johor Bahru, Jalan Storey, Johor Bahru, Malaysia, Malaysia, 80300 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just...

**Job Summary**: - Ensuring exceptional guest experiences from check-in to check-out. - Responsible for leading the front office and guest service teams, resolving guest issues, and maintaining high levels of customer satisfaction. - This role requires a balance of hospitality, leadership, and operational oversight to ensure smooth day-to-day operations. -...

Responsible for providing outstanding customer service to guests of the hotel. Will be the first point of contact for guests and will be responsible for handling all guest inquiries and requests. Company Overview Thistle Hotels & Resorts in Malaysia is owned by GLH Management Group (Singapore) Pte Ltd. The award-winning Thistle Johor Bahru is a 5-star hotel...

**Additional Information**Reception / AYS / Rooms Controller / Bellman / Welcome Ambassador **Job Number**25030634 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Johor Bahru, Jalan Storey, Johor Bahru, Malaysia, Malaysia, 80300 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - A Marriott International é...

**Additional Information**Reception / AYS / Rooms Controller / Bellman / Welcome Ambassador **Job Number**25030634 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Johor Bahru, Jalan Storey, Johor Bahru, Malaysia, Malaysia, 80300 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International...