Technical Support Executive

**Are you ready to make a BIG impact with TD SYNNEX?** In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more. **Job Purpose**: The Senior Systems...

**Overview**: The IT Technician Executive is responsible for maintaining the college's IT infrastructure, providing technical support to staff and students, and ensuring the efficient operation of all technology systems. This role requires problem-solving skills, technical expertise, and the ability to work collaboratively across departments to resolve IT...

Technical Helpdesk (Vehicle Repair Service Diagnosis)About the Role:Technical Helpdesk role is to provide an advice and guidance to dealer technician for auto repair service diagnosis including follow-up and progressive update of each case, case escalation to appropriate level until assigned job complete and closure within agreed timeframe via email with...

**Responsibilities**: - To provide technical support for computer hardware & software in the organization while demonstrating exceptional customer service skills - To escalate unresolved issues/requests clearly to next-level support team or external service providers and vendors - To perform user account administration functions (user provisioning,...

Required skill(s): PC hardware/ operating system knowledge with office automation software familiarity is required. Also prior hands on support on peripherals such as network printers and related software. - Required language(s): Bahasa Malaysia, English - At least 2 year(s) of working experience in the related field is required for this position. -...

**Short Summary**: To provide remote technical support services to business and end users. **Job Descriptions**: - In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. - Deliver the best customer experience by adhering to the Company...

Provide technical support for tablets/phones to all DO for HQ and Regional offices - Provide barcode support for HQ and Regional Offices - Asset Management/Tracking/documentation on all IT related peripherals - Provide daily/weekly/monthly reports on work carried out - Able to support Windows and Android platform - Provide 1st level tablet/phone support for...

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. - Evaluate unique or complex...

Job **Description**: - Responsible for Microsoft Office 365 Troubleshooting, Support & Maintenance. - Proactively manage, troubleshoot in resolving Technical Support issues. - Responsible to contact Principal Technical Support team for any troubleshooting cases. - Responsible for preparing / updating of User Guide and Technical Documentation. - Provide...

Job Scope: - To log support calls and document/tickets their outcome to facilitate the resolution of common queries. - To redirect or escalate support requests to the appropriate member of the IT Infrastructure Team - To pro-actively provide information to end-users on the progress of outstanding support calls. - To deploy PCs and associated peripherals...