IT Support Specialist
1 week ago
Qualifications : - Diploma, Degree in Computer Science or equivalent Other Requirements : - Experience in a customer support environment - Experience in a Manufacturing environment - 2+ Years of working with Cloud platforms - 2+ years of support Linux based systems - Coding and development skills (2+ Years) - Cloud Platform solutioning - Technical knowledge and ability to troubleshoot across multiple IT infrastructure disciplines - Knowledge of manufacturing systems Job Descriptions : - Ensure local manufacturing and operations are proactively supported and do not experience a shutdown due to any computer systems issues - Support local project initiatives which require IT involvement as directed by local site management and Operations leaders that meet standards for PCN and Business Network - Continued hunger to find opportunities to introduce new ways to deliver better results using NextGen technologies and services - Technical lead for set-up of all local Site Equipment while additionally recommending “ via standards “ optimal solutions (don't be an order taker, be an engaged partner) - Utilizes the internal Compass helpdesk to help manage customer engagements and requests - Assures regional projects adhere to corporate standards, documenting exceptions and presenting to management - Provides regional management with on-going updates - Responsible for Relationship Management with other internal groups - Coordinate plans and activities that involve the maintenance and set up of the local infrastructure - Operates as local support for server, storage and network activities at the site and acts under direction from KGS regional group regarding these activities (when Corporate team unable to resolve) - Be part of global support team provide remote support in IT operations and projects - Communicates system activities to management and other departments affected by the network performance - Partner with OT Engineers to better understand how IT and OT align to achieve Line-of-Business deliverables
Allstaff began as the brainchild of its founding company Pentrac Consulting, a software company established in Penang in 1994. Over the years and due to rapid growth in demand for IT personnel, Pentrac was spurred into growing its manpower and outsourcing portfolio. So in 2001, Allstaff was established with the objective of focusing on Executive Search/ Recruitment Services. Ever since then, and in a short span of time, the two companies have created a sizeable pool of skilled personnel from the ground up. Today Allstaff's client base includes multi-national companies and numerous smaller local companies. The future years will witness a concerted effort by Allstaff to develop and expand its scope of services in outsourcing and increasing its manpower customer base regionally. By positioning itself as a company which hires, develops and maintains a team of highly effective professionals, Allstaff aspires to be the first choice manpower company in Penang and Malaysia
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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