Airline Customer Service

Location:Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, SelangorWhat You'll Be DoingManage inbound and outbound customer interactions across various communication channels.Deliver professional, accurate, and high-quality service while ensuring an exceptional customer experience.Build and maintain strong working...

_**Looking for a high flying career?**_ **_Job Responsibilities: _** - Provide support for an award winning International Airline Company - Deliver **_world-class customer service_** while responding to customer inquiries and concerns via the chat channel - Address **_travel-related questions_** and issues communicated through chat. - Assist customers with...

**Position**: Customer Service Executive - Airlines Industry **Location**:Ara Damansara, Petaling Jaya **Salary**: Basic Salary RM 2000 **Benefits**: - KPI allowance - up to RM 200 - Night shift - up to RM 300 - Nearby Public Transport **Working Days**: 5 days’ work, 2 days' off **Working Hours**: 24 x 7 rotational shift (9 working hours) **Job...

**Responsibilities** - Handling pre-online, post-online booking enquiries, other general enquiries, escalation support & booking amendment/cancellation through various channels. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - To exceed customers' expectations in terms of customer service & accurate...

The Cargo Sales Executive plays a key role in supporting Turkish Cargo’s daily sales activities, rate management, and booking operations. The role ensures timely and accurate handling of customer enquiries, reservations, and partner airline coordination to deliver efficient cargo movement and maintain service quality. **Office Location**: W307, Wisma...

**JOB TITLE**: - Flight Operations Executive Safety Training and Standards **DIRECT REPORT**: Cabin Safety Training Manager (CSTM) **KEY ACCOUNTABILITY**: - Ensure the Training Schedules quality and continuity of In-house/Joint Training is maintained at Airline Industry standards all year round and according to those stipulated by the company and...

JOB REQUIREMENTS: - Fluently communicating and writing skills in English and Bahasa Malaysia. - SPM leavers are encouraged to apply. - Able to work on rotational shifts. - Prior working experience in the call service industry will be an added advantage. - Good problem-solving skills and ability to perform in a high-paced working environment. JOB...

Job description **Responsibilities**: - End to end airline operation or Online Travel Assistance (OTA) or Social Media. - To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service. - To be able to deal with customers and...

Key Responsibilities Manage flight ticket bookings for individual and group travelers across domestic and international routes Operate GDS platforms (e.g., Amadeus, Sabre, Galileo) to search flights, issue tickets, process changes, and handle cancellations Provide accurate information on flight schedules, fares, baggage policies, and travel...

**Job Title**: Officer, In-Flight Operations **Reports To**: Inflight Supervisor **Role Purpose**: Attend to aircraft loading/offloading activities to ensure Inflight Catering items delivered to aircraft for the onboard Inflight services to be received by the Cabin Crew. **Key Responsibility**: - Setting of Catering items into carts and standard units...