Logistic Executive

5 days ago

Petaling Jaya, Malaysia Schindler Full time

Support the logistics business through the Jardine Schindler Group Transportation Management
- Act as liaison with transportation providers, vendors, customer service, and logistics team
- Leverage the SAP system and Stakeholders to research and resolve orders as needed through track and trace methodology
- Track & Trace monitor with daily reporting for order disruption and insuring proper movement and delivery of cargo
- Provide recommendations for order correction
- Act as primary point of contact for logistics needs for local countries
- Work with local countries and Vendors on coordinating shipping activity by accepting bookings, collecting documentation and obtaining relevant compliance information
- Complete import and export declaration filings
- Perform track and trace
- Effectively solve problems, escalations and provide customer support
- Prepare documentation, dock receipts, bills of lading, export declarations
- Provide accounting department with proper and correct billing information
- Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations)
- Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates
- Communicate & correspond with other Company branches and agents for customer satisfaction and ensure excellent service execution
- Seek the most profitable mode of shipment yet meet customer's requirement for the movement of freight

**Mobility needs you***:

- Graduation in Supply-Chain, Logistics, Business Administration or correlated areas
- With minimum of 2 years experience in the role with knowledge of the import/ export industry
- Must have good customer service skill and handle dual task. Being proactive in providing quality customer service is a must.
- Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both customers and internal personnel
- Must be career oriented, hardworking, quick learner and have excellent recall for past events/ situations/ numbers
- Ability to work in a fast-paced environment
- Willing to take up 6 months contract position

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