Customer Assistant

Answering customer enquiries or passing them on to the appropriate department. - Giving information and helping to solve customer problems. - Selling products and taking orders. - Arranging services for customers. - Processing complaints and, if appropriate, issuing refunds. - Taking information from customers and entering it on a database. - Taking payments...

**Location**: Butterworth/Penang **Jobscope**: - Process orders, forms and requests and return items - Manage customer accounts, interactions and transactions - Assist in administrative, stock count, marketing and communications aspects where required **Working hours**: Monday - Saturday. 9am-6pm. Able to stretch your hours when meeting deadlines.

Handle daily administrative duties such as data entry, filing, and document management - Provide accurate information about products/services to customers - Assist in processing orders, payments, and follow-ups with clients - Maintain and update customer records in the system - Coordinate with internal teams to ensure smooth operations and customer...

Key Responsibilities:1.Manage the full order cycle from confirmation to final cargo delivery.2Liaise directly with customers on shipping documents (e.g. packing list, invoice) and ensure accurate handover to internal teams.3.Coordinate with logistics service providers, including shipping lines and trucking companies; compare rates and ensure reliable...

**Key Responsibilities**: - Process orders, track shipments, and update customer records - Resolve customer issues and complaints in a timely and professional manner - Coordinate with internal teams to ensure timely deliveries and quality service - Prepare and maintain reports related to customer service performance - Assist in managing customer accounts...

Handle daily administrative duties such as data entry, filing, and document managementManage phone calls, emails, and inquiries from customers in a professional and timely mannerProvide accurate information about products/services to customersAssist in processing orders, payments, and follow-ups with clientsMaintain and update customer records in the...

If you enjoy speaking to customers, having strong problem-solving, communication skills and have the right drive to build a great customer service driven career ahead, we have something for you! - Basic + Commission + Incentives - Training and coaching provided - Positive, Helpful and Young environment **You will play an important role to**: - Respond to...

About the role We are seeking a highly motivated and customer-focused Customer Service Representative to join our dynamic team at BizLink Technology (S.E.A) Sdn. Bhd. in Perai, Penang. As a full-time Customer Service Representative, you will be the primary point of contact for our valued customers, providing exceptional support and contributing to the...

Job Title: Customer Care Officer (Automotive)Department: After-SalesLocation: DMMS Butterworth, PenangReporting To: Branch ManagerJob Summary:The Customer Care Officer is responsible for ensuring excellent customer service delivery, handling customer inquiries and complaints efficiently, and fostering strong customer relationships. This role plays a vital...

Position Title: Customer Relations Executive (CRE)Department: Service Reporting To: Service ManagerKey Responsibilities:1. Customer ServiceGreet customers in person or over the phone in a friendly and professional manner.Schedule service appointments based on customer needs and technician availability.Answer inquiries related to services, pricing, and...